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November 2023 by yeison Fajardo
EXCEPTIONAL SERVICE!!!! From Ani the store manager walked into to just do a bill payment and was curious about adding watch to go with my Samsung phone and he walked me through all the pricing and how much it would be on a monthly basis, he sold me on the idea of it and I do not regret it. Love this store and how efficient they are.
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November 2023 by Daniel
Stay away from this store! Manager, so polite and added plan premium, but I asked for the cheapest one, in addition offered me free headphones for military, but eventually just sold me them for 12 months! Disgusting service, lied in my face ! Don't go there!
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November 2023 by Antoinette Cribaro
Love this location, the manager Ani is fabulous and a charmer. Very friendly staff I recommend this location to all my friends. Plus they give out candy sometimes for customers lol
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October 2023 by Jeanne V.
Wow. walked in at 10 o'clock in the morning to two packets of employees who didn't even look up to say hi. When I asked about the wait or what the situation is they were quite bothered in letting me know it's first come first served. I came with my elderly mom, who is nervous about getting an iPhone, and she wanted to stay at the store and wait. We went never were acknowledged by any employees, still waiting... This is the weirdest rudest experience I've ever had in retail.
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July 2023 by Bella Calderon
The manager and staff at this location are extremely helpful and attentive with wonderful attitudes!!!
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June 2023 by Allison Williams
Terrible service here. DO NOT EVER GO HERE!! All they do is lie to you. They are not a corporate store! They will give you the run around and send you to other stores if you aren’t adding a new line! The reps here are terrible and just waste your time! NEVER returning to this location.
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February 2023 by Samuel Allen
On a Wednesday I upgraded, and attempted a trade-in a 4 month old 13 mini, initially I was told I could bring it in on Thursday to make sure all the information ported to the new phone, came in the next. I told I had to wait 48 hrs to do trade, I returned a day after the 48 hrs, and was told the district manager for this said they no longer take trades and I have to go to corporate or mail it in… totally contrary to the contract I signed, I went to corporate down the street and the staff could not understand the logic, and said they were being lazy or something, however, corporate took the phone with no problem and apologized… and should look for a call from their manager tomorrow…smh, won’t be back to that location ???
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November 2022 by Nicolasa Bollas
Great service, manager Ani and he’s team are amazing! Will definitely be Christmas shopping at this location.
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October 2022 by John Doe
Adrian Salvador was very helpful, though he was with another customer he still was able to attend both me and his customer with excellent customer service and patience. Truly amazing experience
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September 2022 by Frank Fiore
Excellent service I will always recommend thus store. Ten stars
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July 2022 by Sabrina Albert
I worked with Jameel who was a terrible sales representative. I came in to try and figure out why I wasn't getting email notifications and he turned the visit into a 2 hour waste of time. He tried to sell me on a phone which had less features than my current phone and then attempted to charge me a restocking fee when I decided against his suggestion. He was rude and unpleasant when I told him I was going to be keeping my current phone. I will not be returning to this store.
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July 2022 by Debi Massel
This store is full of fantastic employees! ?????I walked in today very frustrated with the AT&T phone assistance, so I just got in my car and showed up at the store, not sure if they could fix my phone issue, and boy was I thrilled! Both Jameel and manager Ami were able to fix the issues so well, I decided to also buy a new phone! Jameel was so helpful and professional and Ami's help made it a wonderful experience all around! Jameel stayed late until everything was perfect and I left with a huge smile on my face, after walking in very upset and with tears of frustration. I could not rate them high enough! THANK U JAMEEL AND ALI. You both are amazing!!! ?????????? Ten stars for you both!!!
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June 2022 by Laura Clark
People where NO help. Makes me want to cancel everything I have AT&T
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April 2022 by Gary Zullo
Went to 5 other stores and no one was better then moe. Nice guy big heart
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March 2022 by Katie
I went in today to get a phone case for my Google pixel and was immediately met with professionalism. The at&t employee that assisted my aunt and I was very informative, polite, as well as kind. I came out with a durable case, screen protector, and ended up being able to get a car charger for free with my purchase! They even held the door for us! I highly recommend this location. :) Thank you!!
