This Thorntons is normally fine. But they've had the same mean old lady working here for as long as I can remember. She doesn't just have an attitude. I was flicked off leaving the parking lot today. If she was fired 5 stars to this store. Some people shouldnt work in customer service
May 2021
I like Thornton's but they struggle to provide friendly and personalized service to customers. Training should focus on customer service which includes the importance of maintaining adequate stock for customers.