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February 2024 by Shawn Anderson
Whatever that whites guys name with the glasses that always screams I can help who is next name is He is not very helpful. I ask him for a tool. He says they do not have them, and I find them in the tools aisles
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January 2024 by David Rubush
Fast service and reasonable prices.
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January 2024 by Mathew T.
Garbage store, go to any other advance auto if you want actual service. This store is good for buying air fresheners, at the very most
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November 2023 by Craig Bartal
The gentleman who assisted us was incredibly helpful. I can't remember his name but he had a gray mustache. I would highly recommend going to this place
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November 2023 by charris524
Needed a battery. This fit into my schedule, no appointment necessary and it's done ?
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October 2023 by James Ricchetti
I had a defective wiper blade on the way to work yesterday during heavy rain. I stopped into Advance Auto Parts in Villa Pk and Tiffany didn't flinch to go out into the rain and change my blades. Kudos to her and Advance Auto for quality employees!!!
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October 2023 by Bill Stevens
Manager over at AutoZone in the Villa Park at me to your manager here at Advance the manager did not do anything for me over at AutoZone your manager took care of me with kindness and courteous and professionalism thank you very much
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October 2023 by Derrion Lavell
Chris and Jordan were very helpful and informative with a bad battery. Chris installed it with no problem!
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October 2023 by Carl W
I ask the lady to test my battery to see if there was a problem with it. When she came out, i had the car started. She ask me to turn the car off. The car wouldn't start back up. Long story short the lady left me and don't pet much afford to help me get the car started again. I had to call a family member to get the car started again. Very poor customer service.
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September 2023 by Gustavo Garcia
This is my go-to store whenever I'm working on anything automotive related. The app for the phone is awesome as well. Staff is friendly for the most part.
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August 2023 by Elite Underground
Great experience - always on point. Thanks Tiffany and Chris.
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August 2023 by Mary P.
I have had great service at this location, especially from Tiffany. She always gets me my parts fast and if they are not in stock she gets them coming pretty quickly. Always kind and helpful. It's a pleasure working with her.
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July 2023 by Taylor Hunt
Dudes are pretty rude and unhelpful. Like they don't want to give any advice or recommendations and I don't think that's necessarily on the men but rather on the company
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May 2023 by J F.
This store has been my go to for auto parts and specifically batteries for a variety of vehicles and equipment. Unfortunately, after my recent visit, I will reconsider returning to this location. The manager started our interaction by yelling at me from across the store front. He continued to be highly confrontational and never answered my questions about a warrantee. When I was checking out, he realized his behavior was inappropriate and tried to apologize saying that he gets multiple people everyday coming in with failed batteries. Understandable to have a bad day, but I did nothing to deserve the unprofessional behavior.
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April 2023 by Al
The older lady/man with the glasses and deep voice is terrible! She was so agitated to even be there. She called for the next customer and I greeted her as I approached the counter and she looked so evil and directed me to the other associate in the wheel chair who was helping someone else. I was just there to pick up a will call (which was apparently right next to her.) While I waited, I witnessed her yell at a customer. It was so uncomfortable. I felt bad for the guy. I rarely leave reviews but I had to. I would never expect such a thing from Advanced. Maybe she's trying to get fired purposely?
