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June 2024 by Carol Karas
We had the pleasure of having Kevin Brend.. work with us. He is a highly qualified designer.. visited our home looked at what we wanted to do.. then visited the store where he presented multiple options for us.. a true pleasure to work with.
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May 2024 by Beth Grunert
We had the BEST experience at Walter E. Smithe with Kevin. He was very knowledgable about the products but was invaluable to us with his design background. I showed him a picture of our living room and he gave us valued advice on sectional options that would work best in our space. When we narrowed down a few options in terms of favorite couch and sectional options, we went home to measure out and think through. Came back the next day with what style we wanted and were faced with many fabric/color options for the couch and included pillows. Once again, Kevin to the rescue. He let us take the lead on what options we were drawn to, then he stepped in to help us consider all the different elements to fabric selection and color coordination.The selection of options and quality at WES was great, but the design expertise and support we received from Kevin was invaluable. Cannot recommend enough!
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May 2024 by Wende Walker
No one looked up from devices not that we need constant attention however dod finally have a question
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April 2024 by Kap Papino
Nice, two level store with a wide array of choices. The huge downturn is being constantly followed by the store employee.
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June 2023 by Joel Blumenshein
Margert was great
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April 2023 by Valeriia Oleksandrivna
Professional staff and a lot of nice furniture in a very picturesque place !
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April 2023 by Robert Pielet
Always a good selection... Purchased an office chair, really comfortable...
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March 2023 by Chad Radtke
Ray was out, Liza stepped in and helped fill in for. We like the Tori chair and Milford sofa.Liza thinks you’ll laugh at my review. Thanks for your help. ?
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March 2023 by Robert Carpenter
Great staff, quality product and the designers know their stuff! Best furniture show room in the area, highly recommend stopping in!
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March 2023 by ashley hirschmiller
Designers are professional and offer excellent services- home consultations, floor plans and presentations.
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March 2023 by Eve Donnelly
The showroom is beautiful, Walter E Smithe really has something for everyone! The environment is so friendly!
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March 2023 by Ram Periakaruppan
Very very expensive..great products..if you are making well..then this is the place
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February 2023 by Kim B.
While the quality of the furniture is supposed to be top notch, our sectional sofa (leather) showed wear after 6 months. Then at the one yr mark, one of the recliners got stuck about 20% sticking out. When emailing, I was told I was out of warranty but I could contact a company on my own or pay 160, just for them to come out. I have other couches, that look way newer than this one and they were less expensive by quite a lot of money.
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February 2023 by Cindy Kane
Staff is knowledgeable, very helpful, not "hovering". Beautiful furniture, terrific prices.
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August 2022 by Jeanne Fields
Never felt so unwelcome. Needed a rug and coffee table. I guess it wasn't a big enough sale. Old orchard has better staff. Kate did my whole living room beautifully.