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January 2023 by Jay C
Worst pharmacy in Lake County. Long hold times, and they hang up on you all the time.
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October 2022 by Ashley C.
This review is for the pharmacy. Made appt for my daughter's 4th Covid shot at 3:30 on a Saturday. Got there around 3:35 and checked in. A lot of ppl were waiting to get flu shot. Waited for 45 minutes before being called, only to find out they made a mistake on the order. They thought we were there for flu shot, even though the system said Covid updated booster. Waited another 30 minutes to finally get the shot. WHAT'S THE POINT OF MAKING AN APPOINTMENT???? They didn't even apologize or anything. Next time I will just go to Jewel pharmacy in Mundelein. I went there for Covid shot twice, made appointment both times, had no issue getting shots right away.
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September 2022 by Joanna M.
Went in for Sudafed. These dummies keep putting my Id through so I can't get it. They can't do anything here.
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January 2022 by Robert “Bob” Bates
Very nice and friendly! They go above and beyond for the customers! Been going there for years and will never stop……
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January 2022 by Elina Zhuravleva
spacious shop, wide assortment, friendly service.
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September 2021 by Andrew I.
Went into purchase some yard waste tags, the cashier seemed to be from eastern Europe judging by her accent. She does not greet, just looking at me like "what do you want?" It's not that I have an issue with where she's from but her attitude. I just added her description so that perhaps Walgreens can train her better.
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September 2021 by A I.
Went into purchase some yard waste tags, the cashier seemed to be from eastern Europe judging by her accent. She does not greet, just looking at me like "what do you want?" It's not that I have an issue with where she's from but her attitude. I just added her description so that perhaps Walgreens can train her better.
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August 2021 by Annette M.
Worst pharmacy ever only reason I stay with them they are across the street.many times I have called and they say we are getting it ready only to find out it's not even in stock.Or you have been to the Dr. 2 hours prior and they pretend the just got they fax.Really? What did I watch my Dr. type into to you guys then. The best one is when you call and call they don't tell you to hold they just put you on hold for 15 minutes.Come on guys get it together I have lupus trying to take care of My 79 year-Old mother.
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June 2021 by Andrea C.
There was a really friendly guy at the register the last time I was there. Today, I had a mean cashier lady with an accent. I was scared to ask her for a blue lighter and settled for the red one just so I didnt have to bother her. She didnt say hello, or smiled and hear her being bossy with an older lady before I was up at the register.
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December 2020 by Sumanth Kothapalli
I go here often and I get a very good service. Good staff!
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November 2020 by Edwin C.
Had to swing by & pickup a last minute item on a holiday & thankfully they were available yesterday. See what I did there? While there was a line already forming for one cashier another offered to help me at their counter so I wouldn't have to wait as long. I appreciated the fact that they noticed I just had one item so it didn't make sense to wait like that while the other shoppers had much more to purchase. I just wanted to be in & out, which I was able to do thankfully due to this kind cashier. See what I did again? Gobble gobble. On top of that, I noticed my information on my rewards card needed to be updated & that it needed to be replaced since the barcode was all faded, so the cashier was nice enough to take care of that as well. They were patient enough to let me place my rewards card onto my key ring when all they just needed was for me to insert my card for payment. Not sure if you'll ever read this, but "Thank you Maria" for your customer service going above and beyond for me. I can honestly say I was cared for. Hope you get a raise and/or bonus during this holiday season.
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October 2020 by Crypto Jedi
Why are there young kids who have NO Business preparing scripts or dealing with the public working in the pharmacy???
Long story short, I provide my prescription with no problem...I go back the next morning to pick it up, I provide my insurance card like I always do and the young kid, couldn’t have been older than 23 says he can’t use it to give me my prescription. When I ask several times what he means, he could NOT explain why. Then an even younger person comes over and says, “oh my parents deal with the same thing here”, which still does absolutely NOTHING for my situation.
I ask for my prescription paper back have them delete my script from their system, head over to the neighboring CVS and within 15 mins, I’m walking out with my medicine.
Walgreens, you’ve lost a customer until you can prove that proper training AND experience is provided in your stores — especially the pharmacy dept. of ALL places!!
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September 2020 by Gi B.
This is my favorite Walgreens, because the cashier is very patient and accommodating. He's name is Gustavo and he's very friendly too. I gave him 5 star
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August 2020 by Grace B.
The pharmacy takes forever if you drorp off a prescription they need more staff, a lot of people use this store. Mostl of the staff are friendly and helpful though. Jamie in cosmetics is great.
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July 2020 by Diane B.
Staff walks around and works counters with masks pulled down under noses. This a a drugstore so you'd think they would at least try.
