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April 2024 by Rod A
I have ordered personal hygiene baby products from Unique Medical Supply several times and they had the best price and they shipped promptly... What more could you ask...?
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March 2023 by Lynn Carter
Never received product. No response to email. No one answers the phone. No one replied to message left. Do not order from this company.
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February 2023 by Rickey Freeman
Ordered transport. Chair in december before christmas, kept calling to ask if item had been shipped is now february ,still have not received chair, called many times. Finally said chair was in backorder wiuld be shipped in 3 to 5 days. Still have not received chair.
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February 2023 by Erica Hernandez
I placed an order 1/17 & I haven’t gotten my order or an email confirmation. I been calling and emailing them but no answer. Don’t trust them. I’m about to show up to their store front since I’m local .
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February 2023 by Diana Doyle-Mathis
Placed an order on Dec 19. Never received item or an email with shipping info. Was told that due to poor weather and the holidays, they got behind, but the item would ship soon. Still no item or email. Called and was given some excuse with a 10% refund. I did receive the 10% refund. Still no item and no email with shipping info. Sent another inquiry email looking for an update, followed up 2 days later with a call and left a voicemail requesting a call back and that I want my ordered cancelled. Have no heard back via phone or email. Further calls, and no one ever answers. It is currently Jan 26, and no item and no email with shipping/tracking info. This is poor service for any company, but especially a medical supply company. And to think, a home health nurse specifically recommended this. I intend to let the home health company aware of the incredibly disappointing service from this company. I have filed a dispute with paypal and if that doesn't result in a refund, then I will file a fraud claim with my bank.
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February 2023 by Charlene Clements
Terrible. Placed an order on 12/2. When I called on 12/5 to inquire about a ship date, I was put on hold and when they returned to the call all they could say is that it takes 5-7 business days to ship from the manufacturer. It's eight business days later. Still no ship date or any email form the company providing any concern or status of my order.
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February 2023 by Han Nguyen
Looking for the best price for OPTP Lumbar Roll. Found this place via Google. Very happy with it. Received order fast (3 days) and the product is as good as expected.
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February 2023 by Rockr 123
If I can I would give them a negative rating. Read the reviews and save yourself the headache of trying to get your merchandise. I order a product at the cost of 180.00 the middle of December and their web site says 5-7 business days here it is February and no product. And forget about talking to someone or getting a response from emails. Thank god I paid through PayPal and filed a complaint and got my money back. Do not buy from this company.
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February 2023 by Todd Charles
Placed an order for a walker on 1/22. The website said the product would ship in 5-7 business days. On the 8th business day, I called to get a status. No response. On the 10th busness day following my order, same thing. Sent an e-mail a couple days ago and still no response. I'll have to dispute this through my credit card. I'll take a small percentage of the blame for not reading these other reviews. Ordered from a competitoron 2/7 and received walker today, 2/9 (2 day free shipping).
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February 2023 by Francesca Hildreth
Ordered a medical footstool and have not received it. It cost $54.99. Have called the company twice and emailed twice. They have not responded. Frustrating experience. No way to run a business. Will be contacting the Better Business Bureau.
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January 2023 by James B.
This appears to be a formerly real company that is now nothing more than a fraud using the company's old website. If you order from them you will NOT get a product shipped. You will NOT get a refund. You will NOT get a reply from customer service. I have a long paper trail of emails, phone calls, voicemails, and even Facebook messages left with this company. Now after weeks of being ignored I'll be doing a chargeback on my credit card. AVOID AVOID AVOID
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February 2022 by ma f
Nothing sent. They took my money, but the medical item I need hasn't shipped yet. 3 weeks have gone by and I confirmed the product is in stock.Is this a legit business?
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December 2017 by Tatiana L.
Great service! UFC is very responsive to customers & they make finding which quality product best suits your needs an easy task. They offer an excellent product selection. will definitely be ordering from here again.
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December 2017 by Megan F.
I come here for all my workout needs! From socks, to stretching, and strength building. The employees are friendly and very helpful steering me in the direction of quality products that help me achieve my goals. Thanks UFC!
