Sky Zone Trampoline Park in Vernon Hills, IL, offers a fun and active environment that kids enjoy. The facility features areas for bouncing, flipping, and playing games, making it a popular choice for birthday parties and casual visits alike. The staff, including team members like Juelz, Jovana, Parker, Jared, Conner, and Daniella, are recognized for being friendly and engaging with children, helping to create a positive experience for families. Staff members have gone above and beyond, such as helping to locate lost glasses for a child, demonstrating dedication and care for guests. However, visitors have noted ongoing maintenance and construction that can impact the experience. Currently, about half of the space is under construction, with some areas like the main jumping zone and basketball hoop section closed without prior notice on the website. Guests have expressed disappointment that these closures were not clearly communicated at the front desk or online, leading to some frustration during visits. Additionally, some cleanliness issues, such as blocked sinks and urinals in the men's bathroom, pose health hazards. There have also been concerns about staff shortages, with some facilities being closed or overcrowded due to insufficient staffing. Despite these challenges, Sky Zone remains a place where children can enjoy active fun, with friendly staff and clean facilities. It is advisable to call ahead to confirm which areas are open before visiting. Overall, it is a lively spot for kids, but potential visitors should be aware of ongoing maintenance and limited amenities at times.
Place is fun, kids love it. Can get really crowded on the weekends.
Claw machine is a rip off. Don't bother.
February 2025
The best place without a doubt, my daughters are happy every time they are there.
February 2025
The men’s bathroom had a blocked sink and both urinals. Water and urine all over the floor and everyone was in socks. Going in there then onto the facilities. A health hazard waiting to happen. Also they either let too many people in or didn’t have enough staff on. A 3rd of the faculties were closed for the duration... read full comment