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November 2023 by Britt
The mobile app is not secure. Three banks that I use were hacked by someone in a store in Batesville,MS Kroger Fuel several charges totaling over $700. This happened 3 days after placing a drive up order in this IL store. The store and corporate does not seem to care which makes me believe it's an inside job just like Target a few years ago. I will no longer shop Mariano's if their infrastructure is this weak. I can't be the only one, when a class action lawsuit starts maybe they'll listen
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November 2023 by hit45 guy
You can't make this stuff up. The worst pharmacy I've ever beento. They intentionally do things to make your experience slower/worse. That's how you know it's clearly intentional. The multiple times trying to waste customers time/patience.The last time i used this pharmacy back in August, the pharmacist unbeknownst to me transferred my prescription to another Marianos (Palatine) after filling the script. I just discovered this happened today 11/3. That's right Without me asking for it and without telling me they transferred it away to make my next fill even more difficult than this already difficult pharmacist. It's like they're trying to tell me "he doesn't seem to get the message that he's clearly not welcome here. Let's send him another one more aggressively passive than before."Like I get the law in Illinois is the pharmacy is allowed to refuse transfers/ service. But the law must also be that pharmacies can tell you false information if they feel like it. Especially if it involves "refusing service". I filed a complaint to the Illinois pharmacy board over the first incident. This is further evidence regarding that complaint as well. This should confirm the necessarily bad actors at work. It's not even plausibly deniable at this point.Are pharmacies seriously allowed to transfer your prescription to another pharmacy without the customer asking for the transfer? And without letting the customer know? I did not even know that garbage was even possible.I guess if you complain to the board about them, you're no longer welcome. That's retaliation 101 for anyone taking notes
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October 2023 by Carly T.
I used to worked here for years. I ran the Balloon Dept and we got a new store manager. Larry Fugate ran the store for most the time I was there and he was good. Billy Hopkins took his place- mind you this man is a convicted SEX OFFENDER.... Forced sexual abuse on a 23 year old girl. He would follow a coworker around who was 20 or 21... She seemed to reciprocate. Very weird. I hope he's out of the grocery store industry. Disgusting. Do some criminal background checks.
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October 2023 by Lauren Weber
My husband Gary and I and our adorable baby fefe ??????????⬛and my dad all love Vernon hills Mariano’s because we live like 3 mins from Mariano’s and aldis and because The food is always fresh and the prices are reasonable. And the employees are always so friendly nice and helpful and very courteous. ??????????⬛
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August 2023 by JoAnne Metz
This store needs more help or increase the wages! Waiting in line for over 20 minutes as there was only 1 cashier at 5pm with no bagger all day. The lines for self- check out were ridiculous. Not every customer wants to do self-check out, especially the elderly. It's not that you save any $ by doing that. Many customers in line were VERY unhappy! Better to go to Jewel where cashiers are in ample supply.
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August 2023 by Dustin A.
Had the $2 for $12 to go meal's the meat tasted weeks old made my stomach hurt will never buy the to go meals ever again such a shame
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August 2023 by Evelyn S.
Always consistent, great selection, great produce with exotic fruits. Great bakery, cakes are delicious !
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August 2023 by Ailina Rosenvasser
There are lots of local beers. I was impressed with the sour beer. The ramen and other dishes are ordered from the bar keep. Very relaxing and a cost effective option.
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August 2023 by A I
The level of service here sucks, it depends on the skin of color. I've seen attitudes from self checkout girl and cashiers. The managers aren't very helpful either.
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August 2023 by A I.
Not for me. The level of service here sucks, it depends on the skin of color. I've seen attitudes from self checkout girl and cashiers. The managers aren't very helpful either.I gave this place multiple tries but will avoid this place going forward.
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July 2023 by Kenneth T.
Nice store, however the self checkout person rather than help was impatient and almost rude. The store needs more checkers and at the self checkout people that want to be of assistance.
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July 2023 by 8822 Pleba
In Mariano’s I really like a flowers department ,specifically in this location.Flowers always fresh. Glamours arrangement for the holidays and with your special order . People who work with flowers put a sole , love ,own creation in a bouquets. Competitive price .Cheese, fruits and vegetables sections are my favorite in the store.Good store , satisfied service.I missed a pianist there .
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July 2023 by William Simon
Good selection of what u are looking for in a good grocery store... Prices are reasonable for the above average quality.
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April 2023 by Anne P.
Placed a catering order a week in advanced and I went to pick up the food. No one seems to know where catering gets picked up and everyone seemed just confused that there was a catering order. Confirmed the number I called the week before yet no one knew what was happening. Don't ever place catering orders here
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April 2023 by Harold Archuleta
Everyone is very nice and the front and back of the store are always clean and well kept. This location is one of the best