Mariano's is a grocery store that aims to be a unique food destination. Many customers find the produce section outstanding and note the shelves are generally well-stocked with a good selection. The employees are frequently described as super nice, kind, and helpful, contributing to a good experience. The store offers a floral department and a digital coupons and rewards program that are appreciated. However, several consistent issues are noted. There are frequent problems with stock rotation and being out of stock on items like meat, vegetables, dairy, and eggs, more so than at other nearby stores. Specific departments, like the frozen section, sometimes have maintenance issues with condensation and water. Some special items, like cannolis, are often unavailable with no substitution offered, disappointing customers who make special trips. The layout can also be confusing, with exits not clearly labelled. While many enjoy their time, others feel the store has gone downhill and hope for improvement.
