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December 2023 by Sonia Barrera
Every time and I do mean every time I walk in this store, I am never greeted. I walk the whole store, look through the clothes and your sales associates never greet me. They have full conversations among themselves and at times are just standing around and I am never greeted. It’s not a good feeling. I won’t be going there anymore. It’s unfortunate that I will have to drive to the Wisconsin outlet.
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August 2023 by German Lucero
No good deals
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July 2023 by Mrugush P.
Love Laura! She can probably run this store all by herself with her wonderful recommendations and great customer service skills. I can't say much about the other associates one lady walked away from me as I entered the store as if she wanted to avoid doing her job. Love the clothes and definitely ask for Laura if you need any suggestions!
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April 2023 by Andrew Graham
3/31/23 6:55 PM Both enployees were very cold and rude. The first as I was approaching the counter with my return said "No reciept?" I said no, she said "I had a feeling about that." The next stared at the tags and asked me two more times if I had a reciept passed them back to me and said. "These are too old I can't return these". She didn't scan them or touch the computer or say anything else so I walked out.
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December 2022 by Rebekah Castiello
Laura had EXCEPTIONAL customer service skills for me and my sister who were looking for jeans. She went above and beyond and you could tell she loved her job. Management I hope you read this and give her a raise! She deserves this!
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December 2021 by William Gowitzka
Great place to shop for my mom and fantastic customer service!
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January 2021 by Alissa Ahlemeyer
Omg love it
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March 2020 by Lynda Orr
Love this store. I pray it stays open!
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March 2020 by Catalina Huerta
Live it! Nice clothing if you are petite and short.
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October 2019 by Earlene smith
My favorite store
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August 2019 by Katharine Adams
Love - all love for clothing from Loft and they don't mess around when they have sales- sales are AWESOME!
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July 2019 by araceliz vazquez
Quality clothes great sales
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May 2019 by Leong Ling
service was great. managed to get advice and bought for my wife. would be great to have a size chart that indicates accordingly for asian customers as reference. got the last piece from mannequin.
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July 2018 by Svetlitu T.
Disappointing experience Walked there to return my online order which was marked as Final sale ( i get it) i had to order few different sizes because I needed the perfect fit. However They refused to take it back this time which never happened before In my opinion this brought the customer service into a very low level Website says "it MIGHT not be returned" which means might Yes as well..... 85-99% of customers who make their way to return something to the store walk out with another purchase ...... But in my case they made me not to put my foot in their store again I've automatically been redirected to another clothing company for the future I am canceling my credit card with LOFT as well
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June 2018 by Caryn Doner
Love this place