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August 2024 by Dominique Valbrun
Love this Lane Bryant, so much personal attention! A+ for customer service every time! The store manager sets a GREAT example for her team.
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March 2024 by Listiner Inspires
Customer service was excellent. I felt seen and heard. They really are superb in the quality of their bras and their ability to assist you in finding the right fit.
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September 2023 by Robert Boro
Google showed the wrong entrance. Great selection
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August 2023 by SweetCO
Okay the prices are super high however Sonia is the best bra fitter that has ever existed. I highly recommend going for a fitting and purchasing their bras.
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May 2023 by Ann Wells
I had the best experience ever in a clothing store. Sonja was right on spot. I didnt make an appointment but she was there to help me figure out what would fit best. That took hours it seemed. She made sure I was truly happy with my purchase . She made sure the outfit fit was right in everyway possible. Very out going person, happy and funny, she made me feel at ease when trying on clothes in front of her.She deserves a raise because my body isn't easy to fit clothes on. I would recommend her to anyone who needs a real fitting . Awesome lady will be back!!
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May 2023 by Jasmine Brunke
Absolutely most life changing experience the staff here is amazing, the assistant manager made me feel beautiful and helped me with all my needs thank you so much I’ve never cried in a positive way over a shopping experience. Thank you thank you!
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May 2023 by Tamara Hollaway
5 stars on Sonya customer service !!!My sister called me so excited about her experience with Sonya! my sister left feeling beautiful and confident !!! Thank you Sonya !
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May 2023 by Tamara Mercier
5 stars on Sonya customer service !!!My sister called me so excited about her experience with Sonya! my sister left feeling beautiful and confident !!! Thank you Sonya !
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October 2022 by Tonya Talented
I went to return an unused garment only to be told without a Lane Bryant credit card I would not receive a full refund. In which I agreed. She rang it up and it said full refund. She said that couldn't be right. So she rang it on another register until it said no value?. I would NEVER SHOP there again. How can your product in which I paid good money for have zero value?? Customers beware their Scammers. There are much better customer service and selections out there. Pass them by.
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October 2022 by Mars ME
The experience with the associate in store was excellent. I am giving this 3 stars because Lane Bryant moved from the location that's associated with the GPS programs 8 years ago. Who handles store operations?
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April 2022 by Kasey Waubanascum
Walked in and was immediately greeted. Asked me questions to help me find what I was looking for and helped me find exactly what I wanted. It was a clearance item and the price tag said 25 but it rang up for 13. LOVE the styles and love the sizes.
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March 2022 by Malie Mendez
Liz was super helpful, and I got exactly what I needed. She really should be a trainer for this company. When I left there, I felt very pleased and, most importantly, confident.
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November 2021 by Debby Adler
If you think you have the right fitting bra, you might be wrong. See Sonya Lasagna at the Vernon Hills Lane Bryant location. She worked with me until my fit was perfect. She’s my hero.
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August 2021 by Susanne
Great customer service!
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July 2021 by GlossY Magnoli
One of the workers is helpful but sarcastic while the other doesn't seem to care to help customers at all. Even still its a good place to shop Moreso for women 55- 60+ not for us 30+ year olds, my opinion, but you will find a few younger looking clothing items. They also sell bras for bigger busted women.
