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January 2024
I know many of the online reviews were low for Citibank. However, a gentleman named Garrett at the Vernon Hills office was extremely helpful in working with me to solve a credit card issue that the 800 line (after multiple tries) was not. So kudos for his efforts!
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May 2023
They are friendly.They perform decent Customer Service.
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March 2021
I had to visit this branch on two separate occasions for two different issues. I found the service to be excellent. Radu helped me both times and was extremely helpful and very customer focused!! Calling the call center using the number on the back of my ATM card is a nightmare but this branch was great.
