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March 2023 by Remote Hog
Great place to get auto parts. You can order online and pick it up at the store. The best thing is if they don't have the part at their store, they will look around at other O'Reilly stores to find it for you. Then call you when it it's ready for pick up. I'm glad this store has knowledgeable staff working there also. I would recommend this store for anyone in need of auto parts. Their prices aren't bad either. Check it out online too. Just Google it.
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March 2023 by Tim Thacker
Got wrong part but it was my fault
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January 2023 by Randy Renaker
The people are great but corporate is just plane stupid. They do not understand that every one can starts their checks at any number. So they wouldn't take and 89 year olds check she got new checks and ask them to start the numbers over since it was hard for her too keep tract of more numbers
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January 2022 by Kelly Shinn
Bad experience! I’ve been there 3 times in past several months against the advice of several friends!! Today, I thought I’d try one more time to pick up a few things and ask about a starter! Every time I’ve been there, there were children either running behind the counter or up and down the aisle!! Today they were again in the way!! Running through the aisles. When I came in, there was a dark haired, bearded gentleman who immediately asked what he could do for me, and was very professional, even going as far as telling the Ferrell children to go to their mother! I’m not sure if they are his kids or what, but I didn’t know this place was a daycare!!! The gentleman was trying to help me but I was too furious over the fact that this has even been acceptable to have kids running amuck and for my experience a third time!!! Which indeed was my final time as a patron. I told the gentleman thank you but I’d seen enough and I’ll go to auto zone from here on!! The second time I was in the store the blond girl behind the counter was rude and couldn’t find the right part repeatedly!!! Acted as if she knew nothing about the place, or how to even ask another worker for help!! Her attitude showed she was clearly not meant for the job nor did she like her job!! I Do Not Recommend this place!! Seems they have poor management and severe lack of staff!! Who wants to walk into a business that acts as a daycare and has employees who don’t know anything about the job!! Today was sickening!!! No choice but to give one star when I’d rather give zero
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November 2021 by Randy Hollgarth
I have been a faithful O'Reillys customer for years. I have several terrable experences with different associate's. Mind you yesterday I was there and the cashier Kevin was very knowledgeable, respectful and polite. He knew exacly what he was talking about unlike most other clowns at other auto stores. So if you go to this O'Reillys "ask for Kevin". He is very knowledgeable. 5⭐ for Kevin from me. ? like i told you, you deserve a promotion(Manager). Next time I am asking for Kevin ?%
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August 2021 by Jody B
Bad experience! I’ve been there 3 times in past several months against the advice of several friends!! Today, I thought I’d try one more time to pick up a few things and ask about a starter! Every time I’ve been there, there were children either running behind the counter or up and down the aisle!! Today they were again in the way!! Running through the aisles. When I came in, there was a dark haired, bearded gentleman who immediately asked what he could do for me, and was very professional, even going as far as telling the Ferrell children to go to their mother! I’m not sure if they are his kids or what, but I didn’t know this place was a daycare!!! The gentleman was trying to help me but I was too furious over the fact that this has even been acceptable to have kids running amuck and for my experience a third time!!! Which indeed was my final time as a patron. I told the gentleman thank you but I’d seen enough and I’ll go to auto zone from here on!! The second time I was in the store the blond girl behind the counter was rude and couldn’t find the right part repeatedly!!! Acted as if she knew nothing about the place, or how to even ask another worker for help!! Her attitude showed she was clearly not meant for the job nor did she like her job!! I Do Not Recommend this place!! Seems they have poor management and severe lack of staff!! Who wants to walk into a business that acts as a daycare and has employees who don’t know anything about the job!! Today was sickening!!! No choice but to give one star when I’d rather give zero
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July 2021 by Callie Tuttle
I enjoy the customer service. Grant you they are like every other business with new help. They are training new employees to train and coach them for a better and reliable experience. It doesn't help that my fiance is the store manager. He spend a lot of his time there. He enjoys getting up every morning knowing he is going to be helping his team members professional and retail customers. Doesn't seem like he has ever met a stranger in his life. He believes in helping all walks of life that stop by to see them. Stop by and say hi.
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June 2021 by Karen Lotz
My husband needed a hydraulic hose made and he went to O'REILLY's in Vandalia. On the front of the building, it says the store hydraulic hoses are made here. He has tried 2 different times and they have not had anyone to make the hoses. Shouldn't at least one person working know how to do it.
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May 2021 by Angel Gosnell
Very friendly helpful people
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December 2020 by Matt Shaw
Quick and clean. In n out always excellent service and price!
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September 2020 by Adam larimer
Always have the parts I need and if they don't, they go thr extra mile to get them ASAP!
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June 2020 by Aaron Centeno
Good service
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November 2019 by Jenn Carter
I went in for a head light after a really bad experience with Auto Zone. The gentlemen that was so kindly helpful, didnt only sell 1 headlight to me., But 2 for a price i could not have gotten anywhere else. He came out to my car to check my headlight to make sure it had the same light that he thought it had. He knows his parts, he was exactly right. My experience was and has in the past been exceptionally great! Auto Zone:0 O'Reilly's BIG WIN!!!
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June 2019 by Mike Epps
They give veterans a discount plus lower prices on most brands
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June 2019 by Irma Chairez
June 6
