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August 2024 by destiny Coffey
I highly recommend this team. I needed 4 new tires, an alignment, and an oil change. They were the only business who didn’t try to upsell me on things I didn’t need, who didn’t rush through my questions, and gave me the lowest estimate by about $300. When I went to pick up my car, they told me I didn’t even need an alignment and saved me some money. Very honest, kind, and patient professionals.
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August 2024 by A T
Trustworthy, dependable, and friendly service here. Ryan always takes the time to explain issues with my car so I can make informed maintenance decisions.
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July 2024 by Jessica Navejas
Quick, professional, no nonsense, and to the point. Fair pricing, too! I will be back again for future servicing.
I called and was able to get an appointment within a week. I had an 8am appointment and was in & out within an hour. I brought in 4 brand new tires I had purchased online to be mounted & balanced. Great experience!
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February 2024 by Colin Mattison
They were able to get my car in & out quickly, and on short notice. The guy at the front desk was awesome & friendly af
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February 2024 by Milly
This is a great tire ok e in Urbana , very knowledgeable staff and good quality work.
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September 2023 by Michael Griffin
It's just a tire store.
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September 2023 by Steve Gillespie
Very good service
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August 2023 by Chayce Livingston
Saved me and my buddies multiple times. These guys are the pros and I’ll only ever use them for anything tire related.
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August 2023 by Heather Poffenberger
I called to get an estimate on getting my rear brake shoes and drums changed and they insisted that I come in for their personal evaluation and that they wouldn't trust anyplace else, nor would they give me even the slightest ballpark of a quote. So, I would have to get my car towed there, like I did the other place, just so I could pay for their evaluation, like I did the other place, to then get a quote. They could've just said here is a range of how much it would cost depending on how much we have to do, but they want me to go through all of the hassle of getting my inoperative vehicle there, probably hoping I'd just give up once I got the vehicle there.
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June 2023 by nate kapke
Had to get the front brakes replaced on my Subaru - they were quick about checking it out and confirming it was the brakes, and had me back behind the wheel in a matter of hours. Best experience I've had at an auto garage, definitely coming back here when I need work done again
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May 2023 by Brian J.
This place is great! A new find for me, as I always went to (very good but not close for me) tire stores in northwest Champaign before. I've only bought tires or had a leaking tire fixed here, but so far so good. Very friendly and no-nonsense, which I like, and easy to use and get in and out. So far, great experience.
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May 2023 by Mike Peterik
Very thorough, explained repairs in simple terms. Reasonable prices. Highly recommend Urbana True Tires.
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May 2023 by New1 Goals
Horrible service my tire was messed up within 3 weeks and the tire off my mud flaps off I paid well over 600 for a tire to be messed up already
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January 2023 by Dan L.
This place is apparently appointment only.My wife went in today to get a flat fixed and was told it would take two days to be seen.So, maybe a better match for people who ?plan to have tire problems? so they can make an appointment? not sure how that works.
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December 2022 by Diego Alejandro Martínez Hernández
Excellent service!! Richard is a little bit grumpy (hehehe), but very kind and helpful. Ryan was outstanding! It seems they took very good care of our car. They are a serious and honest company. We will definitely bring our car, next time it needs any service.
