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April 2024 by J's Mom U-Town Couponer
I only came here because I had a dental procedure could only eat soft foods.
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April 2024 by Koko G.
I was looking for a little bucket parfait and they don't carry them anymore. Bummer!!! I love kfc chicken, but it's so expensive
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April 2024 by Ben Gault
Got my confusing drive through order right and they were polite! That's a win in my book.Kid-friendliness: Good chicken strips and fries for my little guy.
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March 2024 by elijah butler
chicken sandwich bus ongong
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February 2024 by Steve Harper
Don't live in town Urbana.Took KFC home.Ordered 12 piece chicken tender meal.It was to have 3 large sides with it and 6 biscuits. Got home with it only had 2 sides and no biscuits. Tried calling and calling no answer. To far to drive back to to resolve.Very disappointing for what it cost. Won't be doing that again especially without checking the bag before leaving.
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February 2024 by Victoria Shao
The staff was rude and irresponsible. They didn't tell me that part of my food was not in the package. I left and found it out. Nobody answered my calls. I had to go back and talk to them. The stuff said yes she knew it because they didn't have that item in stock. The manager was chatting with other worker and didn't care to talk to me. The stuff just told me to contact the online representative on the KFC app. And she didn't know how to do it. Neither do I.
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February 2024 by Nika Lucks
The service was great, Food was ok. Staff and employees were friendly and nice, But it was the inappropriate language and personal information and conversations for me. Managers and employees cursing and talking about other employees personal information. It was very unprofessional in front of customers. I had to eat fast and leave.
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February 2024 by Sierra G
Went thru drive thru...friendly employee.
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February 2024 by Nancy Coleman
Entirely too expensive and not worth the money at all.
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January 2024 by Stephanie Steerman
Absolutely trash. Everytime I've ordered anything from here they forget a bunch of things, this time half my meal plus it was cold and gross, mashed potatoes had no gravy even though i ordered gravy and even though it came with six sauces i got none, last time I ordered a fill up bucket meal and they literally forgot the whole thing of chicken. I'd go anywhere else.
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January 2024 by Lori Bailey
The staff is horrible, they are loud and act ghetto and play around too much and white manager has no control! And we ordered the new $20 fill-up box, it's advertised as having 4 pieces of chicken, at least 8or 9 chicken nuggets, fries and 4 biscuits! We got 3 pieces of chicken, 4 nuggets, fries and 4 biscuits. They really need to replace their staff with ppl with better work ethics!
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January 2024 by 600 is Squad
This place puts kfc to shame. Nothing like any other kfc I’ve ever been to. This place needs new management.
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January 2024 by Lela Freeman
Ordered 2 pc combo it was advertised as 6.99 but paid 10 and it was greasy and didn't even taste like original recipe kfc
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November 2023 by Becky Benson-Bailey
I was in the drive through. I was asked to pull forward behind another car. After about 5 Minutes the other car was brought a big bag and they left. After about ten minutes they came out and asked me what I was waiting for. You guessed it they gave my food to the car in front of me. I had to choose an alternate coating for the chicken and ended up with the exact same total, but with no coal slot after buying the fifty to sixty dollar meal. I don't like it when they make us pull forward. Because there's less chance for us to be able to check things and have any results. I should say at no point were any of the workers anything but polite, kind and apologetic. I've seen this latest trimmed about make people pull up. It makes it look like they were served sooner, Let's just say i'm not a fan of that practice.
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November 2023 by Dave Vesely
Close it Down!Worst KFC ever!Screwed up order big time 7 months ago.Today was just as bad.Very rude and non concerned employees. They were waiting for everything to cook, even though i ordered ahead of time. Food took 25 mins longer than promised online. Many other people waiting also. This is a FUBAR restaurant. Just close it down already, this place is ruining the KFC legacy.