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July 2023 by Pam Stickney
Kami was great. I was a walk-in for an oil change and tire rotation. She got me in immediately then directed me to the coffee. ?
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April 2023 by Andrew Scott
I highly recommend felishia
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January 2023 by Annetta Allison
Jamal Berry is the best person to partner with if you are interested in getting the best customer service ever when purchasing a car! He made my experience worth while. No pressure at all. Just good old fashion friendly service with a SMILE! Thanks Jamal ?
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January 2023 by Gus Hawkins
Top notch operation.I was driving from Elmhurst, so I clearly wanted some assurances regarding financing, condition, equipment etc.Jamal, was quick to respond, provided photos and was entirely transparent throughout the process.Living in Elmhurst, I'm unlikely to get my service done here...but I won't think twice about purchasing my next Genesis at this location.
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January 2023 by vinnie vin
They don’t care about you after a sale. Even being a brand new purchase of $58k. It’s all smoke and mirrors!Someone somehow removed my first negative review, let’s see this get removed as well.
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January 2023 by Amanda Wagner
Highly recommend genesis of Urbana! I had a great experience there!
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January 2022 by Bob Norris
I had a good experience working with them to purchase my G80. However the after the sale service is very lacking/ non-existent. With less than 1500 miles on the car, the air conditioner failed when it was 92 deg and 90% humidity and I was told that was a normal function and nothing was fixed. In addition, though I had a full warranty and extra service, I received the car back with low tire pressure and low windshield washer fluid warnings. Based on the overall cost of the car and the supposed excellent service, I lost a lot of confidence in the car and this dealership. It felt like I bought a lemon with an As/ Is no warrantee and felt like I had visited that dealership with a problem. I feel foolish for my large investment and the lack of service.
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January 2021 by Jaijeet Das
This car dealership is amazing. They give you a good deal and take care of you.
