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October 2023 by C R
I go here all the time and I get approached by panhandlers and strangers almost every time I go here. Even if I sit in the car for about 1 minute, I get approached. I’ve reported the panhandlers at this gas station to the Urbana police because some of them have verbally yelled at me if I don’t give money and unfortunately the police told me that in the state of Illinois it’s legal to panhandle and approach people in their car unless a weapon is presented. Only thing this gas station is good for is a place to stop and throw out trash from car or to occasionally get a bottled drink or snack. I do not recommend the fountain drinks here - dirty store. There is bulletproof type glass for the cashier, just know that this gas station is as hood as Champaign Urbana gets and I wouldn’t recommend going after dark. Plus side to this gas station at night though is they have very bright overhead lights at the pumps which is nice. Sometimes this gas station has the price sign out of operation for weeks at a time so it shows no price. (Free gas? Lol Jk)
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December 2022 by Stefanie Anderson
No longer a circle K, hasn't been since like January 2021, but when it was it was a terrible location. Unorganized, unclean, and understaffed. The staff they did have were usually rude. Definitely like it much better now that it's a BP
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September 2021 by Rayann Janssen-Iverson
I pumped gas here on 8/3 and was double charged for the gas I received. I have a 15 gallon tank and was charged for 29.42 gallons on gas totaling at 100$. I spoke to the person working who called the GM and was told they were aware of this happening and it would fix itself. It is now 8/7 I’m out 50$ and can’t seem to get a single person on the phone to help me. Customer service line is a voicemail and the GM was supposed to be in today but now isn’t and the person who is there won’t give me the DMs number okay cool then give them mine. If the Gm is not able to handle my issue they should be the next person to. This all could have been avoided if there was 1 a warning that this was happening to people or 2 they helped with it the day it happened. I just want my money back and it shouldnt be this hard to speak to a live manager to help me. I work in management I’ve been a GM for almost 5 years and never would just ignore a concern like this.
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September 2021 by Dysfunction Official
NOT OPEN 24 HOURS! went at 11:30 and they were closed. Not 24 hours.
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February 2021 by James Thomas
No gas none of the pumps work so annoying
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August 2020 by Ree Tee
The gentleman that helped me was so polite I asked him for his name to make sure he was recognized at 1:50am he helped me when they didn't have what I wanted by suggesting something different that was more affordable SEAN KOLAKOWSKI THANKS BUD good service goes unnoticed I appreciate u..ReeTee
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July 2019 by Seth Cullop
Received some coupons in the mail for this store specifically, but was denied the use and told they do not accept coupons.
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April 2019 by Larry Baker
This is the absolute worst gas station/convenience store in the entire city! They are constantly training new employees so the checkout process always seems to take forever. Their cashiers are very rude and don't seem to want to be there, whatsoever. They have multiple items on their shelves that are out of date. Their pop machine is disgusting, you can tell just from looking at it. This place has permanently lost my business. Trust me when I say, go to the Marathon right down the road. You do not want to enter this Circle K!
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January 2019 by Shella Bishop
Very good customer service and good service and management to Merry Christmas and A Happy New year
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December 2018 by Gabriel Johnson
You'd think that a convenience store known for their $0.89 Polar Pop would prioritize the cleanliness of their soda fountain. Guess not. The straws are covered in sticky, dried soda, along with the counter tops every time I've ever gone in to the store. The nozzles on the fountains themselves never look clean either. I now go to the Marathon just down the road, as it is consistently spotless, has a better selection, and I can tell the management legitimately cares about the customer's experience.
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November 2018 by Jake Macklin
I went in here for one thing and left very disappointed. I bought a bag of chips and Didn't realize there was a hole in it, and they are stale.
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October 2018 by Marjorie Hill
I love Selena. She's the reason I'm still coming in here.
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November 2017 by Ningning Wang
Some self-service tankers do not work well
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August 2016 by Megan Branson
When you lock your doors in the middle of the afternoon, can't get your pumps to work correctly cause you were gone for 20 minutes, then threaten to chare your customers with a drive off when your pump wouldnt even let me get gas. That's the worst service I have ever had. I frequent circle k all over town, and since your employee threatened me I will make sure my family and friends no longer do so.
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August 2012 by Robin Edmon
If you don't tell them you want silver they will just give regular without asking. Some don't have good people skills.