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March 2024 by John Kinsel
Could not have been easier to find a top quality custom and flip able mattress.Fantastic service and delivery. Do yourself a favor just go take a look and you'll be sold.
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February 2024 by Steven Rasch
Fabulous service, friendly and helpful
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September 2023 by Judy Reed Brazzell
Very impressed wonderful people Blessings
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May 2023 by Pat Bennett
Great service and reasonable rates for a hand-made product that you spend 8hrs a night on. Would buy again
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February 2022 by Tammy Cordes
Great Customer Service, and great price for new bed!!!
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December 2021 by kathy hillard
Loved my bed. Was waiting till it settled and got softer, (need special bed for health reasons). But within a week of me buying it they built me an entirely new mattress and delivered it! So soft! They go above and beyond from ordering to delivery.
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September 2021 by Logan Carter
Rockstar customer service. The local property management company I work for exclusively purchases from them and for good reason.
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August 2021 by Roxann Jiles
Per doctors orders, my husband and I ordered a mattress from Benders that was way too firm for us to sleep on. Benders was kind enough to re-do the mattress and made it much softer and it worked out great! Thank you so much Benders, what a WONDERFUL company! Would recommend Benders to anyone!!!
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July 2021 by Tim Ricks
Excellent customer service, price and selection
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April 2021 by Bubba & Princess
Had to buy a frame and related supplies for a family member. This was the second place we tried, but should have been the first! Very friendly and knowledgeable. Prices were extremely reasonable, about half of the national chain place we tried first. Would recommend to anyone who wants friendly, personal service at great prices.
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March 2021 by Sunshine4U
We always buy mattresses from Bender's. Locally owned and operated, great prices, and can custom order. Mattresses are fippable so last you a lot longer. They are made right there and delivery is reasonable. Friendly, knowledgeable service. Kyle was fabulous!
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January 2021 by hanna tie
I went to Benders to shop with my mom for a new mattress, she will be 89 soon. They really listened to her questions and issues with her old mattress and made great suggestions for what might work for a new one. As a factory they were able to adjust height and firmness, the kinds of options you will not get at a regular mattress store. And the delivery guys were amazing! Brought the new set up to the second floor and took the old stuff away.
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August 2020 by Michael L.
The rudest! No pride in workmanship. Would recommend ....DON'T BOTHER WITH THESE PEOPLE! They are the opposite of any recommendation to "buy local". Runaway from them ....their rudeness and inappropriate behavior is downright insulting.
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June 2020 by Sue R.
Bender's Mattress Factory in Urbana, Illinois, may be a bit off the beaten path from the bigger stores, but that was one of the nicest things about it! It has a convenient location, a quiet, relaxing atmosphere, and a showroom that offers a multitude of options for your next best night's sleep. Tom Bender is a good listener when you explain to him what's important to you when you're about to make a major purchase, Then he'll show you to the mattress that he believes will best live up to what you've told him. He'll answer all your questions, and then give you time alone to stretch out, think about it, and also wander about the showroom contemplating the many other choices that are also offered. He'll come back around to answer more questions, and give you a full explanation of how these mattresses are built ... right on site, and perhaps even give you an interesting little tour of the factory itself, right where it all happens. And actually it was all quite enlightening! And this is not even mentioning the little visit I had with the nice gentleman who actually makes the magic happen and builds these mattresses himself! ( My only suggestion might be that, like any fine piece of artwork, when finished, I think he should sign each mattress with his embroidered initials! ) One of the the truck drivers also stopped by the showroom for a pleasant little chat about Illinois weather, delivering and setting up brand new mattresses fresh out of the factory door, and disposing of the old ones that probably should have gone long ago. I don't recall if I actually mentioned it to anyone or not, but my only real concern throughout all this was how this shiny brand new mattress might stand up to the memories and comparisons of my grandmother's old (also handmade!) FEATHER BED. That's a lot for any mattress to live up to! It was really a lot of fun to talk to such friendly people! It looks like I'm going to need a new twin bed, too, so I'll look forward to going back to do this all over again. And,,, last, I now own at least ONE new item that was 100% MADE IN THE USA !, even better yet, right here in OUR Heartland, not shipped in from who knows where? It doesn't get any better than that. Thank a lot, to everyone at Benders !
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May 2020 by Jeannie Glasgow
We bought 2 great mattresses about 5 years ago, and we love them.
