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“Carla's exceptional customer service exceeded my expectations. Her attentiveness and assistance with my storage needs not only simplified my moving process but also made me feel at ease during a stressful time. I highly recommend her South Chicago Heights location for anyone seeking a seamless and supportive storage experience.”
“I always enjoy Carla’s high energy and good customer service . Any time I have any questions she is very patient with me and never makes me feel I need to rush.”
“Picked up a unit today, jasmin was wonderful! Very hospitable, friendly and accommodating. Definitely recommend this location for business. Definitely will come back! Thank you!!”
“I have been a customer of this location for over 20 years. When it was sold and cubes mart took over they answered all my questions and addressed any concerns I might have. No need to go anywhere else. Thank you”
“Lauren is a very dedicated hard worker very liable, loyal and passionate about her job and what she does. She’s professional great personality and great potential to move up in any job or career that she has and have great skills. She’s also a hard worker and again very dedicated, passionate professional intellectual, reliable, dependable and loyal”
“It was okay, I just was concerned about being quoted one price and a certain unit, on the phone and in person a totally different and higher price in-person. However, the representative was accommodating and lowered the higher price just a little.”
“Excellent storage rental experience with Chris Hempen today. Chris found the best type of unit for my needs, pointed out every possibility for use, storage within and accessibility options to get to the unit, and fully explained the contract and process. Thank you Chris, your help and expertise are greatly appreciated! So glad to have chosen Life Storage!”
“Tanya is amazing. If you have storage/moving/supply needs please call Tanya at Public Storage. She helped me at the Orland Park location but she is usually at the Country Club Hills location. I am recommending you for a raise..please tell your boss :-) THANKS AGAIN!”
“My name is Aaron I went to the public storage to pay my bill today . Jocelyn was very professional and really made me feel good about the public storage that I had chosen. They will continue to get my business and I will tell more people how professional they are as a company. Thank you”
“I’ve been with public storage for 30 years . I love the customer service . I really love the public storage in Chicago Heights , the manager name Nathan make you feel like family . Nathan is so genuine to the point you’re happy to make your payments .”
“This location was convenient for me but anytime I needed to talk to someone nobody was in the office. Using the app to get in and out love it. Will rent again if I need to.”
“I came in looking for a storage unit and came across Lavonya and she was excellent. She answered all my questions as well showed me the units. She was extremely professional and knowledgeable”
“Rich was awesome! Very articulate with explaining every process of the storage space, the discounts, and over all lease itself! Hopefully more employees are 5 stars as well !!”
“Needed a fast and trustworthy place for an emergency situation. Called and spoke to Tina who quickly sprung into action and got me covered. This weekend could have been awful and now it will be stress free thanks to your wonderful team leader. Thanks Tina!”
“Phyneice Pleasant, very easy to get along with gave us all the information that we need and then some I wish you would give this guy young lady a raise. She is very very explicit when she explains things thank you. God bless you and we love her just met her, but she feels like family.”
Open 24 hours
434 E Sauk Trail, South Chicago Heights
Self Storage
“Have family in the area that are elderly and we needed storage. I have used Infinite before in Ohio, and saw they were here. Called and got a great price with a promotion then moved in with no hassle, and the property is clean and the people are super friendly! I have not been disappointed using Infinite Storage.”
“My expirence with Peotone Storage over the last few years has been absolutely perfect. From the availability of use of the moving van to move in and the ability to change to a smaller unit. The office personal has always been helpful especially Kathy Young.”
“I chose the Monee location. Super customer service! Love the 24 hour access! They take great care of this location, snow and ice havent been a problem inside the gate!”
“My red dot rep went the extra mile being patient to help me unlock my online account and reset my password so I don't have to ? in to make a payment when it's due.”
“So far so good. They are really sinking some cash into this place. There was a crew working Saturday to get the overhead doors installed. This place is a work in progress but the unit looks good, secure, and gated.”
“Ok, to start with, I did not rent any trucks or vehicles with U-Haul. I brought my car here to have a hitch installed. Clarence was the man who assisted me. Clarence would call me to clear up questions or to attempt to get my vehicle in earlier than my scheduled time. The only problem I had here was tryin to call Clarence back, the U-Haul phone system always forwarded the call to a centralized U-Haul call center....so that was a little frustrating. BUT, Clarence kept me up to date as to the progress of my install and then he installed the unit in the anticipated time - 2 hours. The job was done neatly, on time and he and the staff at the building were all very courteous. Nice job Clarence, thanks.”
“Rented a trailer from this location today (04/21/24), both the check in representative and the young man that came and checked the trailer were nice, friendly and made sure we were good to go.”
“Demetrius Collins is a phenominal manager! He was personable and knows the business. Bria was helpful and accomodating. Jasmine was informative. Great leadership, great team!”
9AM - 5PM
2210 Western Ave, Park Forest
Self Storage
“Rented March 9, 2024
Sales staff was very friendly.
Had mechanical trouble with truck, tires and couldn't turn on head lights.
Presented photos of warning lights in truck.
Returned rental, and Bria removed
charges. Thank you Bria”
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“Delivery here was smooth. Everyone I had contact with from the reception area, the two dock workers, and especially the security guard were extremely polite. Was in and out in great time.”