O'Reilly Auto Parts provides helpful and friendly service to customers in need. Customers have praised the staff for their knowledge and willingness to assist, whether it's finding the right parts or helping with vehicle issues. One customer was stranded in rural Illinois with an engine light on and was quickly helped by experienced staff, getting back on the road. Another customer appreciated the accommodating staff who allowed them to stay in their vehicle and offered refreshments after their vehicle broke down. In Tuscola, employees promptly helped by putting air in tires during cold weather, showing genuine care. Additionally, a staff member took the time to replace a vehicle battery in the snow, demonstrating great customer service. Overall, the staff's friendliness, helpfulness, and willingness to go above and beyond make O'Reilly Auto Parts a reliable and caring business for automotive needs.
