“The franchise owner, Roy, was extremely helpful when I broke the screen on my Google Pixel 6 Pro! Not only was the screen broken, but one of the main memory chips was scorched, and needed replaced as well. Initially, I was given a quote for the parts and labor to replace the screen, but obviously didn't know anything about the chip until the screen was off. Well, when I went in to check it out, Roy not only loaned me a phone to use while they waited on the parts, but he also told me that they were going to stick with the originally quoted price and not charge me for the additional parts and labor! Now, I'm a returning customer here because of something similar he did for my brother years ago before he owned the place, and will absolutely be a return customer here if I rver have issues again because of the way they do business here. I will be recommending CPR Glen Carbon to anyone I know having phone troubles. Thanks Roy!”
“This was a 1 star review a month ago, now it’s a 5 star. Between the local manager and the district manager they really did not let my issue die. They listened as I worked through the troubleshooting process and at the end of the day, they made it right. Thank you for the great service”
“We had a phone that you could not hear the caller. CPR cleaned it, and now it's fine. Took care of it while I waited.Great place a rep who helped was very nice.”