Brook's Automotive
Auto RepairHours:
22165 IL-9, Tremont IL 61568 Hours
About Brook's Automotive
Brook's Automotive is a reliable, professional, and skilled local shop known for its honest and straightforward service. Customers appreciate their ability to fix difficult issues that other garages can't handle, especially with transmissions and diagnosis. The team is friendly, knowledgeable, and dedicated to making things right, often going above and beyond to ensure customer satisfaction. Although some may perceive their prices as higher, many find that the quality of work and the first-time fixes save money in the long run. The shop is praised for diagnosing problems accurately, providing clear quotes, and sticking to estimates, with final bills matching initial quotes closely. Their genuine customer service and quick response times, like helping with a broken transmission linkage in a drive-through, demonstrate their commitment to clients. Even when delays occur, they communicate well and resolve issues promptly. Overall, Brook's Automotive offers top-quality repairs, honest advice, and a friendly atmosphere, making it a trusted choice for vehicle repairs.
Most Recent Reviews
April 2024
Solid shop that stands behind product. Reman transmission was delayed by weeks. Scheduled me in the minute it arrived. Had a small issue caused by the reman company and Brooks made it right the same day. A lot of shops would have handled it less professional.
December 2023
They do top quality work, so they may seem expensive, but they only have to fix it once. Great guys and super competent. They fix the stuff other garages can’t. In full disclosure, I did not have any work done here, they are a customer of mine. But what I said is true nonetheless.
September 2023
One helluva transmission man and dont forget probably one of the best diagnosis guys around.Service: Transmission
More Comments(46)
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