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“Robin got through a line of several people with the most positive attitude I've ever seen in a public servant. This branch sees lots of younger people, many of them foreign, with limited knowledge of the services available at the post office, and Robin's kind attitude in helping them navigate their options makes all the difference.”
“Everyone is always so friendly. I had packages that I thought was stolen. I called. She called the postmaster. He remembered the total and the screendoor. He stopped back later to check on me and packages. That was amazing customer service to work all day and still take the time to stop and ask about my packages. My neighbor had grabbed them for me. I truly appreciated that special touch.”
“The 2 ladies that currently work there have always been fast, courteous, and incredibly helpful/patient with me when I go to ship an item. I've never had an issue at this location and highly reccomend it over the other USPS locations.”
“The staff and the carriers at the Villa Grove Post Office are fantastic. I'm a small business owner and they have gone above and beyond every time for me and my business. I'm so grateful to have a Post Office in my town that supports me and supports my business. I can count on them and without their support, our business wouldn't be able to grow like it has. Thank you! You're all appreciated every day!”
“I just wanted to share with all of you my experience with Brandi (hope I'm spelling it correctly) at this USPS location. Brandi was truly a pleasure to work with and really helped me in acomplicated and difficult scenario to get a package delivered promptly and efficiently. Brandi was very respectful, courteous, knowledgeable, pleasant and a pleasure to speak with. Thank you Brandi!”
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“I never thought I'd be happy to write a review for the Post Office. I absolutely love the people who work here and it is my 'go to' postal location. GREAT hiring, whomever is responsible for this little corner.”