Visionworks Brookside Marketplace is noted for its excellent employees and superior services, where customers are treated well. Reviews consistently highlight impeccable and pleasant customer service, with associates thoroughly explaining lens upgrades, coatings, and insurance benefits. The staff is described as attentive, kind, and going the extra step. The doctor is noted for being thorough and kind, carefully explaining exam results. This location earns strong referrals, with customers purchasing multiple pairs of glasses for themselves and their families, appreciating the humanity and wisdom offered during their visit. The overall experience is consistently positive.
My mother, my partner, and I all went to this location for eye exams. They were super organized, friendly, and fast! They were down a person when I took my mom, and they still managed to get us in and out in a timely manner.
March 2026
The Eye Dr was super nice and caring. Highly recommend this vision works
February 2026
Rhonda and Jasmine were very helpful in selecting frames, adjusting the sizing and ensuring that I was able to get in and out quickly. My doctor was very knowledgeable and took the time to explain the images and discuss family history if glaucoma. This location goes above and beyond. Great customer service!
