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“We have been doing banking with NuMark for over 25 years. We’ve have multiple car loans, checking, & savings. In-person transactions have always been great but a recent experience with fraud against our main account has solidified keeping our personal business with NuMark. Irma phoned me after 5 pm on Friday night with a potential fraudulent transaction with an altered check. That alone saved us a lot of problems snowballing from the altered check. Rhonda followed up with me the following business day and gave us specific steps of how to resolve this. At the Tinley Park location, Meghan professionally walked us through each step getting us back in business with our account. Way to go, NuMark!”
Open 24 hours
8811 159th Pl, Tinley Park
Banks
“I can't figure out the bad reviews. It was busy, but the help I received was excellent, and the bankers knew what they were doing. I am so happy I went to this branch instead of the one I have gone to in the past.”
“Very positive. Met branchManager Maria a week or two ago. She was friendly knowledgeable told me she’d be there for 15 years and started work and a complicated reimbursement issue. Solved the problem with higher headquarters, and reimbursement received expected. Walking into this branch was completely different so walking into one in a further south suburb of Chicago where I was made to feel unwelcome and a bother to them. I will never go back to the other branch, but will drive the additional distance to deal with Maria and her staff. As a businessman, I know how important customer service is and it is a reflection on the local manager who in this case who is Maria thank you Maria good job God blessOnly complaint is getting through on the telephone is very difficult because they obviously are very busy and have limited staff. But Maria was good at returning calls and following through.”
“What a great visit I had today at the PNC Tinley Park branch! From the moment the door closed behind me, I was greeted by accounts representaive, Rameez Shariff. I came to get a new debit card because my original card had been compromised. Rameez had a warm smile and a take- charge everything-will-be-alright attitude. He had me take a comfortable seat and before I knew it, I had my new card after less than 12 minutes! PNC, you have a gem working for you!!”
“I came in with what I thought would be a major problem with my account but Silvia was great and very supportive. She made us feels so comfortable and handled our issue well. Talk about quick service!”
Open 24 hours
16675 Oak Park Ave, Tinley Park
Banks
“must be branch manager Maria that makes the difference. Met her two weeks ago after a terrible experience at another Citibank branch at a south Cook county location. i had a problem at that branch and felt unwelcomed. Maria and Tinley Park branch was a world. She made me feel welcomed. She looked into my problem and got it solved and it was resolve Earlier than promised. Good job Maria, thank you and God bless.”
“Lisa Karl and Catherine are the best. They are so friendly, caring, problem solver, full of smiles ?..Thank You for All You Do, Esp For Me, Julia Lucas ?..Awesome Girls”
“I have always been treated professionally here. My only concern is that I've seen one of the tellers act exasperated toward the group home that banks here regularly. Everyone deserves to be treated with kindness and respect, even if they move a little slower due to special needs.”
“Sarah S; at this branch was incredibly helpful on multiple occasions; with a very complex account challenge that I ran into. Really appreciated the help the team provided!”
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“This is a wonderful branch, which should be the model for all other branches. It is clean, calm, welcoming-and everyone is masked. The teller was efficient and helpful. The manager, Bill, is the nicest banker that I have ever met. It's too bad that one person gave it one star. It's my 'go to' when I need to go into a Byline branch”