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“Terrell was an amazing consultant. Answered all of my questions in depth and calmly. Also very friendly to chat with while setting up my new phone. Great service”
“Great place! I’ve visited twice for different reasons. They’re very reasonably priced, super fast and do quality work. Plus the gentlemen who have helped me out were super cool. Give them a shot, their high ratings are well earned.”
“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
“Great experience at Verizon with my sales clerk Heaven. Came in with a cracked screen, she gave me all my options, very pleasant, and satisfied with my new phone. Thank you!!”
“Marco was wonderful! He helped us out with setting up a new phone plan. Though it took us a bit to get through the whole process, he was incredibly helpful and very patient with us. Thank you Marco for all you did for us.”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“Hands-down, best service I ever received. They were efficient quick so sweet so nice so respectful got me on the road quickly. I cannot say enough about this store. Just an amazing experience. I’m definitely coming back.”
“Damian was amazing. He helped me even though the electricity ⚡️ was not working and the lights were out. He cleaned out the charger port on my phone which helped me be able to charge the phone. I went in expecting to have to buy a new phone and now that is not necessary”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“We were very pleased with our experience at this location. Olivia was a great help and explained everything clearly to us - she even found a great unexpected deal for my husband and answered all my questions patiently. Thanks, Olivia!”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Tyler was so patient, caring & understanding. it took some time to fix my phone but the job was done. I'm so appreciated. I would of lost everything. Super job. I can't thank him enough & I believe his supervisor had a hand in figuring out the problem. They need a raise!”
“I want to extend my deepest gratitude to Eric Reyes at Verizon Wireless for his exceptional service. My older parents needed new phones, and unfortunately, I couldn't be there to assist them. However, Eric stepped in and made the entire process seamless and stress-free. He was incredibly professional, patient, and thorough, ensuring that my parents understood everything about their new devices. Even though I wasn't there in person, Eric communicated with me over the phone, keeping me updated and addressing all of our concerns. His dedication and willingness to go above and beyond truly stood out. My family and I will definitely follow Eric to any location he works at in the future. Thank you, Eric, for your outstanding service and professionalism!”
“They did an excellent job fixing my cracked touch screen on a laptop. I needed the device, as I had not recently backed-up my files. So grateful!! Excellent customer service & quick turn around. Affordable & dependable repairs.”
“Jasmine helped me update my phone plan at the Oak Lawn store. She was extremely patient, kind, and put me at ease. She truly cares about her customers and goes above and beyond to provide them with superb customer service. She is beyond an excellent employee, and I am very grateful for all of her assistance.”
“Mariah provided some of the best if not the best customer experience I have received in my life! My phone went into SOS mode and she was able to quickly resolve the issue and have me walk out with a functioning phone again! She also provided insight on the latest promotions and ways to lower my bill! She is an absolute rockstar! She also let me use her landline which I greatly appreciated”
“Got an offer from this store for a new phone for $50 and Ana was such a great help helping set my new phone up and transfer what I needed. Very greatful for her service”
“Nick was very helpful, and very nice to me and my aunt , And so was Jenny , I’m going to tell all of my friends, and family about this cricket location , I’m very pleased , and will be returning, when ever my senior citizens in my family need a phone thanks again you guys.”
“I went in to the Mokena location to have a charge socket changed on my iPhone. Ocean checked over my phone and determined it just needed a good cleaning. He fixed me up in minutes and because I was a returning customer there was no charge. Thanks ocean you guys are great ??”
“I'M UPDATING THIS OLD REVIEW FROM 4 TO 5 AFTER GOING BACK & READING OLD REVIEWS SINCE THEY'RE STILL BETTER THAN OTHER PLACES I'VE BEEN TO SINCE THEN?THEY WEREN'T ABLE TO FIX MY BROKEN PHONE AND I KNOW THEY REALLY TRIED, WHICH IS MORE THAN I CAN SAY FOR SPRINT! THEY'RE VERY NICE & HAVE ALOT OF ACCESSORIES!!”
“Salene, Simply the best!! Help my daughter and I find a plan that she could afford. He was upfront with the cost and no hidden fees. If you are looking for new service this place is the best. Thanks Salene!!”
“Best place ever 100% the most honest and trustworthy Moe Is the best
had my galaxy note screen replaced and my iPad wich was badly damaged and battery problem. Super fair and great pricing and so much to offer for phones speakers and some gaming headset’s headphones and phone accessories. I will definitely always be giving my money to hard working and personal geat customer service were your able to build a great relationship with a business so happy to have found such a great place with fantastic guy and super awesome time!! Thanks again and highly recommended”
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“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”