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November 2023 by Laura Jean Kingsbury
Amy was absolutely awesome! Showed you different mattresses and features. Made you feel welcome and not pushy at all. I purchased exactly what I was looking for. A mattress that fit perfectly in my budget. Actually I was under my budget! YAH!! 10 stars for Amy! I highly recommend stopping in Mattress Firm! ?
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November 2023 by Jessica Radtke
Our salesman Carl was great. He helped us find the perfect bed for my husband and I. We will definitely telling people to go visit him.
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November 2023 by Angela Stanton
L’Oréal was phenomenal with helping me select the best mattress that met my criteria for what I look for in an ideal mattress. She was very knowledgeable, and she patiently answered all my questions.I had looked at other places that were more costly, and the sales staff was pushy.They did not offer the level of customer service like what I received from L’Oréal at Mattress Firm.If you are looking for a new mattress, I highly recommend L’Oréal at Mattress Firm in Tinley Park.
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November 2023 by Jennifer Jones
When my mother and I entered, we were warmly welcomed by Alashava. Her thorough questioning ensured that my mom not only selected the perfect mattress but also fully comprehended the terms and conditions. Additionally, Alashava provided valuable insights into the distinctions between various mattresses and adjustable bases. My entire experience was so exceptional that I intend to continue doing business with Mattress Firm, all thanks to Alashava’s outstanding service.
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November 2023 by Rebecca Johnson
Me and my girlfriend went in looking for a mattress to help her RA. Amy went above and beyond to help us. Very easy to talk to and understanding. We felt very comfortable with her :)
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November 2023 by Karen L Hutson
Salesperson was great, not pushy. She understood all my concerns. We had good conversation. Alashava was very informative and knowledgeable.
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November 2023 by Shamiah Byrd
Carl was an excellent salesman to me and my sister from beginning to end. He was very attentive to my needs and was asked thorough questions. He gave detailed information for each mattress I tried and was very impressive with the add ons he added to the sale. I didn’t even realize this store was over here but I’m very grateful I came in and met Carl!
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November 2023 by Donna M
Salesperson Shay was an amazing person. She listened to what I was looking for & showed me various options. No pressure. I decided on a king sized mattress set that I am sure I will love once it arrives & I get to sleep on it.
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November 2023 by Laura Mocha
Carl was polite and informative.... he didn't follow us around, hounding like bigger places often do. Was an easy experience!
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September 2023 by DK
Carl and Lori are so knowledgeable. They both were so helpful to find a mattress that was my best fit. They answered all my questions. Thank you Carl and Lori.
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July 2023 by Larry Wurzburger
I was shopping for a futon which is not available in the store (which I didn’t know) but is available online. The Sales Associate, Travonne, was excellent showing me options online, explaining features and helping me place my order. Small but good selection, excellent customer service!
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July 2023 by Debbie McCarthy
Our salesperson was very knowledgeable and helped us make the right decision based on what we were saying we wanted.
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July 2023 by Joe Hope
Our salesman Dan was amazing with our purchase of our brand new bed. He walked us through. It told us everything about the bed very polite very knowledgeable. Highly recommend him again great job.
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July 2023 by William Gran
When we arrived Carl introduced himself and allowed us to browse the store on our own when we were ready he was extremely helpful in answering questions and showing us all the options. His experience and insight were valuable in helping us make a excellent selection
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June 2023 by Michael Lee
The customer service was great.the salesperson Carl in manteno was.very helpful and took the time to inform us in detail about the product we were purchasing.