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February 2024 by Monae Antoinette
Best office I ever been to . Will be back ! You won’t be disappointed
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February 2024 by Adam Garrison
Everyone I've talked to says they over charged me. I payed 420$ to file for '22 and '23. I'm already struggling to pay my regular bills. At the very least they could have charged me once for both years. On top of that I'm charged that much just to find out I owe the IRS for a second year in a row. And the final straw was that they seem to treat they're customers like an infinite resource. My preparer was nice, but the other people in the office were ignoring phone calls and did not seem to be putting forth any effort to be helpful. I will definitely be checking out H&R Block or a private CPA next yearr. Will not be recommending this office.
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June 2023 by Herman Williams
My personal experience at Jackson Hewitt with the agent was wonderful. She provided the best service I’ve ever received in a taxpayer’s office. Very nice, kind and professional. Thank you once again
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April 2023 by Ken Shorter
Courteous and efficient service. I have been a customer for in excess of twenty-five years. Never an issue. Happy to have Janet Samano in the Tinley Park location. She is GREAT.
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April 2023 by Katy
I am going to update my review that I already posted to the company. Mohamed was great and all, he explained a lot and helped me out with future financial questions. However, I was told that I would get 50% off since I was a new customer. The total came out to $175 which means it would’ve actually been $350. What a scam won’t be going back. I had a simple tax return with one document for property taxes. I was only there for a half hour, and he Also answered three personal calls during our time together.
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April 2023 by Mike ̊Sexton
Always friendly and professional. I've been going to the Tinley Park office for the last 3 years and both Moe and Janet have been great to work with
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April 2023 by Tracy Cosenza
I went into my appointment in a panic...Janice was kind and compassionate. Calmed me down and turned out I panicked for no reason. Highly recommend this office, especially Janice.
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April 2023 by Velva Brown
Moe was kind and super helpful, he was able to squeeze me in last minute from reco by a family member. Will return for great service and conversation. Thanks so much!
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April 2023 by Octavia Dougherty
Janet at Tinley Park , IL is a great preparer and consummate professional . She is kind, knowledge, and patient. Awesome service.
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March 2023 by Annamae Ginter
Everyone was so nice, and friendly to us. We were happy to do our taxes withJackson Hewitt.
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February 2023 by Ana Olvera
Janet was very professional and helpful. She explained everything she was doing so I understood what exactly was being done. She was very patient and answered any questions I had. She was very informative and helped me with understanding why some things should and shouldnt be done. The office was very clean and spacious. Love that they have snacks and refreshments for customers, that will be very helpful when they are busy in the office.
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February 2023 by Forrest Harris
The tax preparer was very knowledgeable and friendly. It was really a pleasure working with him.
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November 2022 by Suzanne Mitcheff
I only put a one because I had to. I would actually give them a zero. I had a problem with my income taxes. So I called , I sent emails to my accountant there. For 2 MONTHS. without a response. I will never go there again. They promise you a guarantee for their services. But its just words . They did not satisfy me 100 %. I would recommend going to a more professional accountant than generic services like this
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August 2022 by Kurt Shoemaker
return tax our for waiting still we're and redone be to had they taxes our up messed they again hewitt jackson use never will I
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August 2022 by Suzanne M.
published so that no one else has to deal with the issues i have had. I Had my income taxes done by Mohammad 04/01/22 , paid 177.00 on that day. I assumed we were done. I found out that someone had illegally cashed in my tax return. In the mean time, I place several calls and sent several emails. Without a response. Their service guarantees their help. It actually states that on the site. "Guaranteed Sevice". So finally went back in and saw Moe and I found out someone cashed my income tax illegally. He filed new paperwork but oddly enough was not sure where to file it. I mailed it that day to the second place he recommended. He said that it shouldnt be a problem though. And here I am months later, almost September , still no refund. No calls back. No emails back. I am very dissatisfied
