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June 2024 by Roxane Neace
Picked up an online order from this location today, May 25, 2024. Bought for my brother as a bday present, box had damage to it (puncture holes through plastic wrap on three sides, one right on front of box!!)i should have looked at it but was in a hurry. Make sure you look at your stuff!!! Embarassed to give this to him but its too late to exchange. Employees should be embarassed for giving it to a customer. Shame!
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May 2024 by M
Don't know how to process online orders!! Went in there to order a PS5 - ordered a bundle since none in stock - says it was going to be sent within 3-5 days but the store never processed the order on their side. My account was charged and the item is not coming! WHAT A NIGHTMARE THIS IS! Still working on resolving this - almost $600 worth of charges that I'm having to fight to get back or get my PS5 shipped.
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April 2024 by Charlie landgebe
Okay prices and selection
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September 2023 by Jessica Hardy
My boyfriend and I came in to get a game. There were 2 people working. The guy was new and in training and the woman i think her name was Amanda was focused on watching a guy in the store open pokemon cards and playing on her phone. The new hire checked us out and went to try to find the game after him looking for 5 minutes with no help from the person who was supposed to be training him. He asked for help and we were informed that they had no more copies of the game and we needed to get a refund. The new hire was absolutely amazing and did his best. I am disgusted on how he was being trained. She was more focused on her phone and pokemon cards than her coworker and other customers. I would not want to shop here again.
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June 2023 by Nicole Bizarro
Says they open at 11, but they open whenever they feel like it lol
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June 2023 by Ari Jones
The employees here are kind, knowledgeable and respectful.
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June 2023 by Anthony Smith
Bad online customer service they lied and said they had 4 PlayStation 5 in stock for pickup today, that I can place an order for pickup today but then emailed me saying they don’t have any available when y’all had 4 available yesterday night for pickup today. Bad customer service and now I gotta wait 3-5 business days for my money to be returned to my account.
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May 2023 by Anthony Jackson
Bad online customer service they lied and said they had 4 PlayStation 5 in stock for pickup today, that I can place an order for pickup today but then emailed me saying they don’t have any available when y’all had 4 available yesterday night for pickup today. Bad customer service and now I gotta wait 3-5 business days for my money to be returned to my account.
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March 2023 by Anthony
Been coming here for years on and off. Traded in a game and the guy seemed like he honestly could care less about everything. He was nice it just seemed like he hated everything about me being there.
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January 2023 by Frank Musial
This place is a scam, went there for a $20.00 brand new video game (not used) the packing was not on the game and at the register my total was $45.00 I asked why and the dude said well insurance on the supposedly brand new game and are subscription to game informer. I never asked for any of that so make sure you guys pay attention becuse these dude are working for commission while stealing from you.
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December 2022 by Rafa Rafa
This place is trash and unprofessional. I called to literally ask what the holiday hours were and they put me on hold for over 13 .minutes before thw call was disconnected. Hopefully everyone loses their job.
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December 2022 by Ashton R.
i dont want to give any stars the guy was racist cancelled my order told me he didnt kow who cancelled it i asked his name he said I can get it if I want customer service number to find it this game stop is managed like being in someone house I spent $300 on christas for the needy and lost it at game stop now gamble stop
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December 2022 by Chrystal Laakson
I often say experience is a must! I placed a BOPIS order and went to pick it up. The team member who assisted me was efficient and clearly enjoyed his job! (Young man-blonde hair and glasses) while he was processing my order another hound man was helping a customer find something at a nearby store and providing valuable time saving information. Kudos on great staffing!
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August 2022 by Ari Anomaly
The employees here are kind, knowledgeable and respectful.
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June 2022 by BlackPhoenix 640
Great store and customer service
