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January 2024 by Chris J.
Lousy customer service.This place has really gone downhill.The new staff members are dragging this pharmacy down.
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November 2023 by Mike Mcentee
Who ever works saterday night as a front store manager should not have a job dealing with others money. Was just accused of using fake Bill's when infact they were real. The cashier was also a simpleton. Hire people who can add to ten.
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July 2023 by Beverly Z.
Zero stars. Rudest pharmacy staff! Wouldn't fill my prescription even after my prescriber resent with what they were asking for and even though CVS filled the same prescription the last two months. They kept telling me my insurance wouldn't cover it when it does! And what if I wanted to pay out of pocket?! Wouldn't even give me that option. The lead pharmacist aka the boss as they called her was downright rude to me and no one else would help. Now I'm out of my prescription for almost two weeks. I'll be going back to CVS in Target on 191st.
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June 2023 by Ed S
They should train their employees to not stare at customers. To the Arab American clerk at the register on 6/1/23: I'm an Arab American. So are you. I get it. So stop staring at me for Christ sake!
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May 2023 by S H Y
I switched from Walgreens to CVS from now on for the pharmacy and I couldn’t be happier! The ladies in the pharmacy and the pharmacist I dealt with are all SO kind and caring. And my prescription literally was ready in 15 minutes! I couldn’t believe it. I wish all pharmacies were like this CVS
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April 2023 by NartOutHere
Pharm Tech Nader was super helpful. My insurance didn’t cover my meds and he helped look for a lower price / discount programs. Thanks Nader
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April 2023 by Kelly O.
The staff here have lost the art of customer service. I often leave here feeling like I've inconvenienced the pharmacy staff.
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February 2023 by Lisa Weiss
First impression was, bright, clean and friendly. Unfortunately, I needed the restroom before shopping. It was one of the most disgusting restrooms I've ever been in!! You're a business that promotes good health!!! There was no way I was touching a sink to wash hands or stick around in your store to shop. If employees use this restroom (and I'm 100% sure they do since it was behind a [UN]secured door that said EMPLOYEES ONLY and led to their offices), how clean are they handling goods or MEDICINES that are sold? ?
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January 2023 by Firas Isa
Sign up for a CDReload account and buy Bitcoin with cash instantly. Deposit cash at the register of your local CVS Pharmacy and your funds will be credited instantly, allowing you to buy Bitcoin on your phone or desktop.
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October 2022 by david okon
The drive-through is a waste of time, always backed up, no organization in the pharmacy at all!!
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October 2022 by DCRMT
After my nurse phoned in my prescription I phone CVS the Pharmacist tech in Target to see if she received it and she told me yes. I then asked her if I could pick it up Saturday morning and she said sure. I informed my son who was moving into a new house, which is an hour away that it would be ok to drive out to pick them up and that I would have them. Wrong, I went there and they did not have my prescription in stock. Will never use them again for a 90-day supply of anything.
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September 2022 by Cheryl Gray
You say store till 10pm and I call pharmacy to talk to some and I get to answer. Who order my stuff I have no order at pharmacy I don't deal with CVS BECAUSE OF THEIR TERRIBLE CUSTOMER SERVICE AT 167TH /HARLEM TINLEY PARK.
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September 2022 by Anne R.
Like most places these days, the Tinley Park CVS pharmacy at Harlem and 167th needs more staff. But the people who work at that pharmacy display grace under fire every day. They smile and treat everyone with respect, even when it can't be easy. They are models of good behavior even when their customers aren't!
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May 2022 by Tiffany H.
This is the worst pharmacy. I'll start with my best experience then go to my worse. I called yesterday and after being on hold a long time, they answered the phone and told me to call back later because they were busy. A word of advice when you pick up the phone you should ask people what they need and then decide if you should tell them to call back or remain on hold. I think you'll find a lot of the calls you had on hold could have been really quick questions and could then free up your overwhelming lines. Now my worst experience. I went in to get my rapid COVID tests, that insurance covers. I came in with all the requirements per my insurance's instructions, and the pharmacy sent me to the front register for it and the front register sent me back to the pharmacy. The pharmacy is really lazy and didn't care to deal with something they didn't know how to do so they tried to pawn off a pharmacy task to the front register that has nothing to do with insurances or Phamaceuticals and doesn't even have the computer soft wear necessary to help. Since the pharmacy refused to help me the manager at the front did try to help me and gave me a phone number to call to try and resolve the issue. The problem was that she had no idea what she was doing which makes perfect sense since it wasn't her job to know, but she gave me a number I didn't need to call which resulted in them giving me another number I didn't need to call so on and so forth. I even then just called my insurance provider but got nowhere because it was a task that CVS pharmacy was supposed to do but would not. I was standing there trying to resolve this issue on my own for over an hour. No one in the pharmacy offered to help me at all. It was an exhausting day for me because I am a pregnant lady with a high-risk pregnancy and had nowhere to even sit. I'm not surprised that this is how the entire pharmacy operates with the personality of the blond head-pharmacist there, seems like they all just follow suite of this lady with no compassion (I get that the pharmacist or pharmacy manager however its run gets busy, but don't disregard stuff you don't know how to do. Give that job to one of your employees to find out what needs to be done). I went to the CVS in Flossmoor provided the same required information and they entered my insurance and gave me the covid tests no problem. Less than 5 minutes in and out, so my advice for Tiney park CVS is maybe call another CVS and ask what your supposed to do if you don't know, and learn how to do your job. Also I must say the CVS in Flossmoor was the most well runed pharmacy I have ever went to. They worked together perfectly. Every one knew exactly how to do their job, and knew how to answer every question and also had wonderful personalities.
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March 2022 by Steve Hamilton
Do not use CVS! They are fraudulent with their information on when prescriptions can be picked up!
