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April 2024 by Nick s
Great pharmacy! Showed up and saw they were closed but then I remembered everyone working a normal work day, typically takes lunch at noon as that appeared to be the case. They opened shortly at 1. So if you have to visit the pharmacy, keep that in mind. This location is always nice and close by
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July 2023 by Beverly Z.
Zero stars. Rudest pharmacy staff! Wouldn't fill my prescription even after my prescriber resent with what they were asking for and even though CVS filled the same prescription the last two months. They kept telling me my insurance wouldn't cover it when it does! And what if I wanted to pay out of pocket?! Wouldn't even give me that option. The lead pharmacist aka the boss as they called her was downright rude to me and no one else would help. Now I'm out of my prescription for almost two weeks. I'll be going back to CVS in Target on 191st.
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April 2023 by Kelly O.
The staff here have lost the art of customer service. I often leave here feeling like I've inconvenienced the pharmacy staff.
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November 2022 by Beverly Darling
I had a very pleasant experience. A young man named Ali was my attendant and I thoroughly enjoyed my time in the store. He was very knowledgable and explained what I needed explaining without sounding annoyed or condescending. I was just asking about cold and flu medications but he took the time to suggest more than one product and helped me make up my mind. I left the store feeling quite confident with his product suggestions knowing that I would be feeling better tomorrow.\ \ I may seek him out every time I come in the store. He's that good.
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November 2022 by Kathleen Orszulak
The people who work in the pharmacy are really good.
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October 2022 by L M
Closed for lunch. When I commented that the message I received did not include notice of being closed for lunch time someone yelled out \\\"that was rude.\\\" No, it's rude to be closed during business hours. When I worked I always alternated with others to ensure business ran smoothly. Between that and no checkers in the front I would rather not be a patron of CVS but I don't have a choice per my insurance. Very low class establishment.
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September 2022 by Anne R.
Like most places these days, the Tinley Park CVS pharmacy at Harlem and 167th needs more staff. But the people who work at that pharmacy display grace under fire every day. They smile and treat everyone with respect, even when it can't be easy. They are models of good behavior even when their customers aren't!
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May 2022 by Tiffany H.
This is the worst pharmacy. I'll start with my best experience then go to my worse. I called yesterday and after being on hold a long time, they answered the phone and told me to call back later because they were busy. A word of advice when you pick up the phone you should ask people what they need and then decide if you should tell them to call back or remain on hold. I think you'll find a lot of the calls you had on hold could have been really quick questions and could then free up your overwhelming lines. Now my worst experience. I went in to get my rapid COVID tests, that insurance covers. I came in with all the requirements per my insurance's instructions, and the pharmacy sent me to the front register for it and the front register sent me back to the pharmacy. The pharmacy is really lazy and didn't care to deal with something they didn't know how to do so they tried to pawn off a pharmacy task to the front register that has nothing to do with insurances or Phamaceuticals and doesn't even have the computer soft wear necessary to help. Since the pharmacy refused to help me the manager at the front did try to help me and gave me a phone number to call to try and resolve the issue. The problem was that she had no idea what she was doing which makes perfect sense since it wasn't her job to know, but she gave me a number I didn't need to call which resulted in them giving me another number I didn't need to call so on and so forth. I even then just called my insurance provider but got nowhere because it was a task that CVS pharmacy was supposed to do but would not. I was standing there trying to resolve this issue on my own for over an hour. No one in the pharmacy offered to help me at all. It was an exhausting day for me because I am a pregnant lady with a high-risk pregnancy and had nowhere to even sit. I'm not surprised that this is how the entire pharmacy operates with the personality of the blond head-pharmacist there, seems like they all just follow suite of this lady with no compassion (I get that the pharmacist or pharmacy manager however its run gets busy, but don't disregard stuff you don't know how to do. Give that job to one of your employees to find out what needs to be done). I went to the CVS in Flossmoor provided the same required information and they entered my insurance and gave me the covid tests no problem. Less than 5 minutes in and out, so my advice for Tiney park CVS is maybe call another CVS and ask what your supposed to do if you don't know, and learn how to do your job. Also I must say the CVS in Flossmoor was the most well runed pharmacy I have ever went to. They worked together perfectly. Every one knew exactly how to do their job, and knew how to answer every question and also had wonderful personalities.
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April 2022 by Elfriede Newton
Fast service
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November 2021 by Ezel Al-Yasiri
Non professional at all less experience
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September 2021 by Kathleen T.
Covid testing in the drive through for pharmacy makes very long wait times. Very disappointed with this combination of testing and order pickup. This should only be offered where there are 2 drive up windows.
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August 2021 by THE CHUNGUS EATER
Non professional at all less experience
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July 2020 by Elizabeth A.
I had a COVID 19 test on June 27th and 18 days later I'm still waiting to get an email with my results, cvs claims the send the test to a lab and they can't do anything thing about. This is not helpful people won't stay home unless they get a positive result and they keep spreading the virus around.
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February 2019 by Ruben G.
I've always had an excellent experience with this CVS location. I pick up all of my pharmaceuticals from here: have for many years now. The staff knows me by name, they're always helpful, courteous and professional. If they're professional I'd definitely not have remained a customer as long as I have. The costs are far more affordable than Walgreens. I take advantage of their savings coupons. The location is just east of me, making the visits convenient. This location is well staffed, clean store, easy labeling, aisles are wide and spacious. Now I'm knocking on wood in hopes that the service will remain excellent, professional and courteous and cost effective. I encouraged an employee upon my last visit to have the manager take note of the Yelp reviews, because my experience with this location has been far better than the reviews that I've read of them on Yelp. Knowing how the community views its stores, should have major importance to the stores sales and longevity.
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July 2018 by erika brown
It's a nice place to shop. The prices are a little high. If you're ethnic and are looking for ethnic haircare you're better off going somewhere else. Customer service is excellent here.