Crown Nails Spa offers an exceptional experience, with appointment-only services. The staff provides excellent customer service, making clients feel welcomed and valued. The nail technicians, including Rachel and Elena, are meticulous and skilled in their work, resulting in stunning nail finishes that rarely chip. The salon is consistently clean and beautifully decorated, with the owner's husband continually updating the decor and furniture. Clients praise the salon's flexibility, with Rachel accommodating last-minute appointments. Overall, Crown Nails Spa is highly recommended for its great nails, top-notch service, and welcoming atmosphere.