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January 2024 by Carter Carroll
Sarah S; at this branch was incredibly helpful on multiple occasions; with a very complex account challenge that I ran into. Really appreciated the help the team provided!
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December 2023 by Sadek Bakdach
Fast and efficient service
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July 2023 by Julia Johnson
I absolutely dread when I have to talk to one of the women at the counter because they're all extremely rude.
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May 2023 by Ahmed Alqaesy
no wonder why your rate is like that ...a lady named Hanawi leave me in the office and gose to talk with other employees and laughed Loudly like im not exist . wow....just i had a very quick question she doesn't even let me speak for a second.
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December 2022 by Rawan Rihan
Wafa Allan in private client services was very professional and trusting. She made our transaction effortless, quick, and easy. Thank you Wafa!
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November 2022 by Sinead Devine
This is the worst chase branch like ever ? I pass on my way home from work and stop sometimes, 3/3 days I stopped this week NONE of the ATMS were working. Like what????
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October 2022 by J.D. Floyd
Tellers will insult you for following their directions to you, when you find out they were wrong. Worst yet, Branch Manager is clueless about how Chase words. Avoid.
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September 2022 by Vince M.
Went to this branch an hour ago to deposit cash into the ATM. The ATM malfunctioned and didn't credit my checking account for the cash the machine just took. I walked inside the branch and the employees were incredibly rude and unprofessional. I mentioned what happened and the attitude was "yea so? What do you want me to do about it?". Then they told me if I call customer support I'd get the money credited into my account instantly. I called and they transferred me to the claims team. Claims team didn't seem to care and said it's 100% not instant and branch was wrong. Now I'm sitting here out of money because their machine malfunctioned with no idea if I'll see that money again. This branch has always been awful, ATMs always down and Chase just lost me as a customer.
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August 2022 by Wilhelmina
Wanted to go inside to withdraw and the door wouldn't work to let me in. I am not a person that really likes to go through drive-thru ATMs, because now the people in the world have really changed and you have to be extra careful when going to a drive-through ATM. Please be safe!!
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February 2022 by Wilhelmina Collum
Wanted to go inside to withdraw and the door wouldn't work to let me in. I am not a person that really likes to go through drive-thru ATMs, because now the people in the world have really changed and you have to be extra careful when going to a drive-through ATM. Please be safe!!
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January 2022 by Micah H.
The bank manager endorsed my postal money order without looking and and then refused to deposit it because the front was made out Carmax. At the very least she should have looked at it before she stamped it. Now the post office won't take it back and i'm out 660 bucks.
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October 2021 by Monique Renee
The bank teller named Priscilla is very unprofessional and needs to take some customer service classes. My husband came to this location to pay our property taxes on one of our properties. She put in the wrong property tax number and when he went back in to bring it to her attention she acted like it was cool and made a joke about it. That isn’t funny nor is it a joking matter. Never once apologized for her mistake instead lied and said she scanned it wrong, No lady you put it in wrong. On top of that you had to put the money through the counting machine 3, then said you owe him 2 dollars. How can that be when he gave you exact change. Maybe you just need to go back to retaining altogether. I am not trying to be mean but you started it by not apologizing and acting like this was a joking matter. Then once my husband turned his back to leave they thought it was funny. If it would have posted to the wrong account you guys would have a big problem on your hands. So I will be going to corporate about how unprofessional these workers are. If you don’t like your job you can always find other.
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August 2021 by Walid Aburadi
Worst coustmers service ever. All the bankers go on lunch at the same time. They keep you waiting without asking about what you need. If I can do half star I would7/26/21
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May 2021 by George Jacob
Bad customer service, the staff are not friendly and most of them lazzy , I was there this am to pay properly tax and no greeting from front customers service and you can only pay 10 taxes??? They so lazy and changed the rules only for this location, I told him not process amd took to Orland park location and paid all in of them and no questions asked and gave me the best customer service, I am an exiting chase customer, char Ned to close TINLEY park location, bad service
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April 2021 by Rosemary Wilkins
I’ve visited this location 3 times. Each visit I was treated unprofessionally. My last transaction was check ordering inside the bank...just opened the checks.. no surprise...not what I ordered and the check numbering is wrong,
