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October 2024 by Macfb
Great knowledge, communication, experience and quality. Give them a call for your truck needs.
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February 2024 by McLean Landscapes, Inc.
Great customer care staff! I needed to change some items on a last minute order and Jeannette originally emailed me that my order was shipping the following day because when I placed my online order it was after hours. I called and talked to her and she was able to modify my order before it shipped!My next question I had for her was regarding a snow dog/ air flo wiring harness. She researched and went above and beyond to give me several options that would work!! She even emailed me several pictures of harnesses that could work with some modifications! The most professional, caring, and efficient customer service I have ever experienced with any online accessory company! Keep up the great work!
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February 2024 by B FLY
Everything
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February 2024 by rcsauto1
Absolutely horrible parts staff. Do not want to help other than what their catalog says. I have a Blizzard plow and tried explaining that the undercarriage mounts don't change by plow model, only the plowbox part # does to adapt plow to the undercarriage of the truck. They were totally unwilling to help and basically said I didn't know what I was talking about. I went on to the blizzard powersearch and double checked. The undercarriage part number does not change per plow chosen, only the plowbox part number. The may respond but i am telling you that the Blizzard undercarriage part number does not change per plow. So why don't you learn how to be a good customer support agent and do your job correctly. All i was asking for was a crossover part number to give you $900 worth of my business. Wish I could turn down those kinds of jobs. Thanks for nothing Heather.
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November 2023 by Raul Munoz Jr
Great customer service.
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November 2023 by chris Davis
Voicemail all day , no return calls
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November 2023 by jesse ingram
I had them install the truck side mount and wiring on a new truck...I drove up from Nashville to have the work done. I recommend CPW to install ANY item they sell or service.I was extremely happy with the service I received and the positive attention given when things went a little side ways due to my mistake in ordering the plow mount. They resolved the issue as any professional Tradesman would, and completed the job on time.Great job installation team, and service counter team for the great experience ? ??I'll definitely make the 8hr drive whenever I need to.Thank you againJess Ingram
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November 2023 by Treescape Solutions
We order a $12,000 salt spreader for medium size truck. We call numerous times to assure parts needed to have unit run . Day of delivery they find out parts are sold separately. I wouldn't trust Mary or this company for your snow needs.
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November 2023 by Carlos Cardenas
Very good service if it were. The slightly more personalized treatment would be much better. Many of us who are new to the snow pushing business would benefit from recommendations or extras to make improvements to our equipment.
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May 2023 by Paul Borowski
I bought some LED plow lights. And they had a harness for a western 11 pin. Everything was hooked up right. Lights didn't work. I called them. They said they would test a set and exchange with me. I never heard back from them. I never received new ones. Poor customer service. I will deal with different parts outlets. They charge high for shipping. Central parts isn't worth the expense or headache!!!!
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January 2023 by NEYZ GROUP
hello, i can't reach you by mail, do you have a whatsapp number?
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December 2022 by Lynn Kehr
Unfortunately the plow parts we ordered didn’t actually fit our plow. The company resent another set that was cheaper than the set we ordered. This set also did not fit. Pictures were sent to the company they stated it must be a manufacture error. My husband had to drill the part to force it to work. After literally hours on the phones, bills sent to the house for the second wrong product sent by the company, they only refunded $12 and stated everything was all set. They tried to help but did not actually seem to have the parts to fit the plow as advertised at the buyers expense and time.
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December 2022 by James Turuuu
Really bad Customer service and sale person Mary don’t know what she doing(Order part for you and then schedule work is 2 months )We gave all vehicle information about install and they order part and then they will tell you we cannot installReason is she didn’t see vehicle body typeTry to call service but no one answer for sureDon’t waste your time
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November 2022 by Marko Loncar
Great people, very knowledgeable. Really good / fair pricing on parts & service. Have come through every time I needed them. Highly recommend them!
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November 2022 by Mary B.
We love our lifted Ford F-250, it's my husband's baby! Last year we experienced the "death wobble" (a violent shaking in the front end) that only stopped by slowing all the way down to nothing! We looked it up & knew that's what we were dealing with. We also knew it was going to be costly to fix! Enter CPW: I called them & they were familiar with what we were experiencing so I made the appointment to have it checked out. They were knowledgeable, friendly and needed to explain ALOT to me because my husband couldn't bring it in, I had to. They ordered the parts & when they were in I brought the truck back and they put 2 guys on it for 2 days (I believe 14 hours in total) and that nightmare was fixed!!! We couldn't be happier. About a month later an ABS wire severed setting off EVERY light on the dash and they were the first call I made. Brought it in ...FIXED :) Two days ago they got our business again for a new set of tires & they will always get our business. I cannot stress enough that you can trust your vehicle to be taken care of here AND done right! I especially appreciate the time they took to always answer all my many questions and concerns because I was relaying everything to someone else. Professional, courteous, knowledgeable and informative. We spent some money here but we wanted it done right and that's exactly what we got and more :) We will always come back for the needs of our truck and so should you!
