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December 2023 by Jaleesa Gibson
Employees were nice..not as many deals as other bath amd body works
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December 2023 by Kandis Nicole
I placed an online order for delivery. Only 2 of the 11 items were able to be shipped. The other items were forced to be placed on pickup from the nearest Bath & Body Works store of my choice. There was no disclaimer prior to ordering that stated the order must be picked up by a certain date. I didn't realize this until after the order was placed and I started receiving text messages that were on a countdown. Due to my work schedule I was unable to pick up the items from the store by their surprise pick up date. I called in advance to let them know I can pick up the following morning since I'm off work. I received a big No! My order will be canceled and no empathy given or trying to work with a returning customer that prepaid. This is exactly why my preferred method for the order was delivery which they were unable to fulfill. I will be taking my business elsewhere. David needs customer service training!
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December 2023 by Julia L Lucas
Beautifully Decorated! Workers are Super Sweet and Helpful. VERY CLEAN
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September 2023 by Lupe Cantu
Tatyana gave great customer service !!! Thank you !!
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September 2023 by S Jones
Customer service is excellent!! ?
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June 2023 by Mary
Stumbled upon this location today completely by accident, but now I'll never go anywhere else. Lovely store with a great selection. The sales associates were very sweet and friendly.
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June 2023 by Angela Blunt
Today was my first time coming to this location and I love it here. I was greeted at the door by most pleasant young lady who not only spoke and welcomed me into the store but she explained the sales. I felt like I had just walked into an upscale store and they knew I was going to spend, spend, spend. Although Ms. Mia probably didn’t want to hear why I was there she still smiled and listened anyway. The customer service was so good I felt like skipping out of the store. So if you want to feel like you are worth a million bucks go to the Bath and Body Works in Tinley Park, IL❣️
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April 2023 by Ashley Vera Nichole
Store Manager Renee won't let you use a coupon if there's an additional sale on top of it. She does this so that she can boost her sales, you can do a sale on top of a coupon at all other Bath and Body stores...
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January 2023 by Lynn P.
First time at the store and definitely not what I'm use to. Plenty of staff walking around but nobody said hello, Can I help you, nothing. The young lady who rang me up was equally cold and didn't offer an ounce of kindness. I will find another store to support this place is not for me. Could be the color of my skin, just saying.
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December 2022 by ohsLamhotdamn
Closing manager was very very rude. She was clearly having a bad day and seemed to be helpful to no one and was taking her frustration out on customers. Would rather drive the 20 minutes to go to a different location than support a business who allows a manager to treat employees and customers so poorly.
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April 2022 by V Richardson
You guys ROCK!! Always outstanding customer service as soon as you walk through the door.
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March 2022 by Dominque M.
I absolutely LOVE shopping at this location! Such a beautiful store. The staff is always super friendly and knowledgeable. Even when the store is busy bc of specific sales, these lovely ladies still manage to get me in and out in a timely manner. Amazing job, keep up the great work!
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January 2022 by A K.
The only things I like about this place are the accessories and the often free items. Otherwise their emails are COMPLETELY OBNOXIOUS!!!!!
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January 2022 by Mia Bostic
Lovely store, wide selection and knowledgeable employees!
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January 2022 by lolo nope
I worked with Audrey and she was amazing! Wonderful person and very good at her job. I ended up buying everything she recommended. Thank you for the great shoping experience!
