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March 2024 by Cheryl Jeffs
Was given the wrong prescription, but when we came in to get it corrected Heather went above and beyond to make things right. She was very helpful and gave us excellent customer service.
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March 2024 by Vicky Sandstrom
i couldnt believe how much i saved! they also take vps from amazon too!
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March 2024 by DG
bad......just bad.
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March 2024 by Mufideh Mufti
I went to the America's best in tinley park I was so happy to see the doctor there. Dr. Knoop treated me he very professional. The sales associate Alex was so kind and very helpful. Everybody should come here 10/10
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March 2024 by Sylvia Dababneh
Had a wonderful experience getting my exam with Dr. Haddad. The Tinley park location was wonderful. Will definitely be back
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March 2024 by Shawn Bufford
I was in the Tinley Park location last month. To get a prescription to have my eyes examined. Because I don't have insurance. I look to someone else to order my frames and glasses. On placing the order I had the wrong prescription.I came in on this past saturday and spoke with the manager on duty. She shared with me that my prescription was what I needed. And that's what I should go with on talking to her. She's telling me what I need according to the prescription. And I'm telling her what I actually use. My glasses for is distance. She kept telling me that I needed to see up close. Her body language and her demeanor was very non professional. It was so non professional. It led me to go someplace else and get my prescription so I am out-of-pocket. Twice. I understand that you have worked at a place and understand the prescriptions. But you don't challenge the customer and tell them what they need and don't need. She had very, very poor. Communication scales. Now I have to reorder and hopefully the company will change it out.
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March 2024 by Maria Alvarez
The experience was wonderful. I walked in with no appointment and immediately was greeted by Jenan she was able to get my brother in at that moment to see Dr. Haddad.The staff are highly professional and cordial.I like the way Alex worked with my younger brother to select several pairs of glasses that best suit his face.! Great team that work together to make sure a customer leaves happy.Thank you Jasmine and Phillip for making my experience here excellent.
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February 2024 by Anna Palka
Shelle was awesome
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February 2024 by Rich C
Great well informed and patient.
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January 2024 by Antoinette Castelow
The Optometrist female physician was arguing with the staff regarding appointment times. She seemed fristrat d when doing my exam and got my prescription completely wrong. I had to return and be re-examined by a doctor who had seniority, he was professional and got the prescription right. I tried to get past the staff to go sit down they were all gathered together discussing the female doctor. The only good experience there was the male physician, Phillip and the receptionist were very nice. The furniture is metal and hard and the bathroom was very dirty. I did not return this year for my glasses. I went to a competitor and received excellent service.
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January 2024 by Amira A.
Phil was very helpful in picking out my glasses and very professional working with. I ended up buying 5 pair of eye wear, two were sun glasses. I had a great experience from the receptionist, to the eye tech, the eye doctor and to Phil the technician.
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December 2023 by ab2ab blank
If you're looking for glasses or an eye exam in a comfortable, professional and a no-pressure environment, look no further. JASMINE, PHIL and the rest of their team are phenomenal! I can't tell you how many pairs of glasses I tried on and at no time did they ever seen annoyed, and nor did I feel pressured to buy (I ended up with a few pair of glasses anyway). Well done and keep up the great work guys!
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October 2023 by Jessica Garcia
PHIL, JASMINE and SHELLY were amazing! I came in to get new glasses and all three were so helpful in making sure my prescription was updated and I was able to get truthful opinions on new glasses I needed. I walked out with 2 pairs of glasses ordered and my new contacts! I always have such an amazing experience there and the eye doctor on site was very thoroughly and listened to all of my concerns regarding my eyesite.
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October 2023 by David Klutcharch
I went in for a eye exam for contacts & SHELLE B & DENNIS are super kind and pleasant working individuals. They made my visit feel upbeat and overall I was happy with their service!! They deserve raises if they didn't already earn em!
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October 2023 by Hayley Denna
Phil, Alex, and Dennis were phenomenal! Picking out glasses is always a daunting difficult task. If you want a honest opinion Alex and Phil were great in assisting finding the perfect pair! Dennis went above and beyond during my eye exam explaining in depth and great professionalism.
