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March 2024 by DT Taylor
Terrible company, Very childish petty and subjective. Slow response times and very unprofessional. Will bring your property values down!
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February 2024 by Tahrir
Worst company I’ve ever rented with, not professional with their buildings or customers also awful and rude people they’re money hungry just want to rent and do not clean or fix anything in the building and taking forever to respond to call or text message I do not recommend at all if I could give a 0 I definitely would worst experience.
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February 2024 by Laura Richard
They send fee’s every chance they get. I told them I have leak in the basement and never heard a word back.
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December 2023 by Amy Ezeldin
Jason was so nice to deal with and quick to respond to my email request and because of this, we were able to close on time. Thank you!
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November 2023 by Steve Regan
Very easy to work with. Great communication. I have worked Lynn Pauls for a number of years and has always been pleasant and responsive.
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November 2023 by Michael Kennedy
My experience with Lynn Pauls has been nothing but professional, courteous and knowledgeable in all of our interactions. There is no comparison to the previous Mgt. company on how Lynn solves any issue that comes up.Mike Kennedy937 Patricia LaneCrete, IL
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September 2023 by F Becker
Great people
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September 2023 by Rebecca Abdale
I am a new owner and put in a request to do some work on the property that will hopefully address water issues in my basement. Jason was very helpful in guiding me through the approval process and went above and beyond to address my concerns/desire to get the work completed quickly. The Board also responded to my request very quickly.
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August 2023 by Elfrieda Washington
Helpful
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May 2023 by Andrea West
Jason Krueger was patient, professional and most helpful! He is a great asset to the company!
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April 2023 by City Will
I called asking for help looking for a apartment and Marshiek was so nice and helpful. I appreciate her help
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March 2023 by Christine Welch
Anyone who applauds this management company must be a relative trying to help them keep their jobs. In the 27 years I've lived in the Oaks of Green Trails I've NEVER SEEN THEM COME OUT TO SEE HOW THE WORK DONE BY THE BOARD'S HIRE WAS DONE SATISFACTORILY.Snow removal ripped out our grass, not only arrived at 10:00 on a snow day!!!!! Azteca lawn care left clumps of cut grass in our lawn, til I showed them & brought the clumps to John Kurak's condo building.I could go on & on.THEY ARE THE WORST!!!!!!!
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March 2023 by Mary Iannucilli
Advocate Property Mgmt is a new association mgmt company for Arbor Glen.I recently had a very troublesome sprinkler problem and the service they provided solved an ongoing problem by replacing the sprinkler heads within 30 minutes! Thank you AdvocateProperty Management for a very prompt and effective response to resolveMy problem.MI- resident of Arbor Glen
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March 2023 by Kevin McKeon
Advocate recently partnered with Wolf Point Condominium in Mokena, as our property management company. After several years with a well known nation wide management company we found no other alternative than to search for a new company. We were looking for a smaller, local and competent new management company. After researching for a couple of months and speaking with local communities and residents, we found Advocate Property Management. Not to small, local with an office in a close proximity. We called the office and set up an appointment to meet. We met with Karen who is extremely personable and knowledgeable. We expressed to her our thoughts on what we needed as a management company to fulfill our wants and needs that fell on deaf ears with the prior company. She went through the companies portfolio and answered many questions we had to ask. After our original interview, we were immediately sold on the competencies the company and Karen had to offer. We had a little over a month to transition management companies and they completed it seamlessly. When the switch was hit to turn on Advocate on as our new management company they were prepared to meet with the board and walk the property to discuss our concerns, wants and needs. This walk was completed by Jason a newly promoted property manager. We walked the property with notebook in hand and loaded Jason down with a thousand and one projects in which we were chomping on the bit to get started. Jason went to work coordinating the scopes of work with the appropriate contractors, secured multiple bids on specific jobs we wanted to get started on and got the ball rolling. Trust me when I tell you, we had 4 years of wants that were neglected by the prior management company that we were thrilled to get started. Jason reached into his bag of tricks and got started working on what we have requested. In the past two months we have completed more projects than we did with the prior management company in four years. We still have projects being coordinated and ready to perform, but we have a great new partner that cares about our itty bitty community, of only 5 buildings and 60 units. This is exactly what we signed up for and desperately needed. We have great communication with Jason and his response time has been admirable. Karen sold us on Advocate Property Management and Jason has performed up to her bill of sale we bought, and is an awesome asset to our community. I was in business management for forty years and we were taught to always "Under Promise and over deliver" and Advocate has taken a page from that book. My hat is off to Karen and Jason for meeting our expectations and meeting, if not exceeding. our deadlines and due dates.Thank you in advance for a successful and long lived partnership.Kevin McKeon
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March 2023 by Tracey Sims
Horrible service. Never informed me that they were taking over as the property management company and charged late fees for over a year when my auto pay was being sent to old company. Said they didn't have my number. Leave messages and they don't call back. Mailed in payment on the 6th of the month and was charged a late fee on the 18th. You're considered late by 17th. What a coincidence! Really hate having to work with them.
