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October 2023 by Julie Green
They were awesome. Quick to get things through insurance and to me. They were great. Thank you
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August 2023 by Kala Colunga
Very informative and quick delivery. Answered all of my questions and showed me how to operate my equipment. Fantastic service!
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August 2023 by Tammy Caton
They are usually pretty quick to return phone calls and solve problems. There are very few problems though.
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August 2023 by TRACI WISE
Have had great care from Lincare. Great team to work with very friendly.
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June 2023 by Tammy Spivey
This is Michael, it started out rough to get my supplies, but it real came together, now lincare is at my door every week ,dusty does a great job, but to be honest they all do their jobs well an hope nothing but the best for their families
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June 2023 by Susan Henson
They are the most unorganized company I’ve ever dealt with. Providers will even say Lincare is horrible to work with, slow. They are the only oxygen provider in the area so they don’t care. They are trying to make medical decisions for me. That’s not their job. They need to do what the Dr/insurance orders not what they think I need. If I could change I would. I do not recommend them to anyone.
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June 2023 by Stephany Hove
The delivery reps are awesome !! They are doing all they can . But your company clearly has upper management issues outside the Tilton branch. Understaffed. And the call center is horrible. My orders don’t come through half the time. And we have been waiting for 3 months for my husbands cpap supplies to come!
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June 2023 by Ron Long
Terrible customer service left messages, no one returned the calls, had the answering service email them to get in touch but nobody ever called. I’m very disappointed in Lincare
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May 2023 by Patty Jones
Lincare in Tilton, IL provides the best customer service I’ve experienced. They provide a wide range of services and are very friendly and eager to help. Zach set up and orientated me to my CPAP. He is very knowledgeable, patient, thorough and personable. He made sure everything was right before I left and provided contact information in case I needed help. We even had a few, much needed, laughs. Five stars and two thumbs way up for Zach and for the entire staff at Lincare in Tilton, IL.
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May 2023 by David Smith
We had a visit with Amanda Leonard and were impressed with her expertise and willingness to answer our many questions. She also fitted and explained how all of our equiptment was supposed to work. We recently transfered our business to your company and are glad we did. Thank you!
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May 2023 by Jj Anderson
The person they sent to help me with my cpap machine was very helpful, Amanda walked me through everything and was very friendly and professional.
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May 2023 by Linda Anderson
They are very freindly,Amanda will take her time to explain things.very polite! I highly recommend her!
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January 2023 by L Quick
Absolutely the worst customer service. Would give negative if I could. This place never answers thier phone I've been on hold for up to 20 minutes or more then get hung up on. Took 4 months of arguing to get a new cpap machine to finally get. Oh well I finally see where your machine has been approved the whole time. Corporate number is same way, no one will answer. Waited on hold over 20 minutes and then hung up on. I would avoid this place at all cost.
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January 2023 by Lee Quick
Absolutely the worst customer service. Would give negative if I could. This place never answers thier phone I've been on hold for up to 20 minutes or more then get hung up on. Took 4 months of arguing to get a new cpap machine to finally get. Oh well I finally see where your machine has been approved the whole time. Corporate number is same way, no one will answer. Waited on hold over 20 minutes and then hung up on. I would avoid this place at all cost.
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January 2023 by Kayla Lamar
Dont send supplies when suppose to. Can absolutely never get ahold of anybody to or supplies.
