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December 2023 by Michelle Schroeder
3 times, now I've had my Oatmilk switched out with Almond milk without being asked by the employee's, they really should be asking customer's if it is okay to switch out a requested milk, especially with considerable alleries. Thankfully I am not allergic to nuts, however I make specific requests because I do have other dietary restrictions. I'd hate to think of someone who has a severe allergy to nuts and them to just have something swapped out without being asked and then having a severe reaction. Employee's here need to be more mindful of substitutions.
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December 2023 by Kealey Morton
This Starbucks is commonly busy but the batistas are always kind and make amazing drinks! It is truly the Starbucks A-Team. I always pick this one and make the extra drive.
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October 2023 by trinity2005heaven
They need more training. Barista’s should know who to grind your coffee according to the filter shape. You’re supposed to be the experts! I guess I am!
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July 2023 by Justin Ness
Just had the worst coffee I have ever gotten from a coffee shop. It was the most burnt coffee I have ever tasted .
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December 2022 by Kevin Lawson
Employee Sarah is rude and does not know what shes doing. Otherwise the place is fine but Sarah is awful.
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June 2022 by Adam Salowitz
Slow and inconsistent inside jewel
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April 2022 by Olivia Rangel
I’ve always been here and had a few problems with my orders but today i went and a black girl (not racist) she has short hair, took my order it’s my first time seeing her there, terrible customer service. She was in a hurry even though i was the only one there, didn’t give me time to see what i wanted to order, she made me feel rushed, and gave me my cup all sticky with caramel syrup not clean at all. I will not be ordering when she’s there. Bad customer service!!
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April 2022 by Mark Hannus
They don’t listen to your older. They get it wrong 50% of the time. Will not come back to this one. Ridiculous !
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April 2021 by Katie Sanders
I love going here and everyone is great! Recently a girl named Sarah was hired. Every time I go there and she is working, she doesn’t understand basic questions about the drink nor even how to make them. She is very slow. One time I watched her try and open a jug of milk for about 30 seconds. Now it’s not the slow that bothers me but the last two times I’ve gone, she has been extremely rude. I asked if I could add an extra shot to my drink, she stared at me and said “I guess” in the most rude tone. When I told her I was going to pay with part cash part card she said “you do you.” Such an odd experience and I think it’s time Starbucks addresses these issues.
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April 2021 by Lorena Riveros
The personal has no idea what is doing, and don’t have the ingredients for the basic drinks and still sell it to you.
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November 2020 by Molly V.
I ordered 2 drinks from here this morning and one of the employees told me that she wouldn't scan my Starbucks app QR code and when I asked why she said that they don't do that. But they clearly do bc 1. I don't know of a single Starbucks that doesn't do that & 2. They decorated the plexiglas so that customers can hold up phones for codes to be scanned. She was pretty rude and even the person with me was caught off guard.
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October 2020 by Lena Renteria
I love everyone here but today I went and Emma was not good! She messed up two peoples orders right in front of me and she was passing a whole bunch of drinks to her co worker to make and she wasn’t even helping her!! I feel so bad for the co worker
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October 2020 by Beth Crockel
Emma was very rude and short with me. Made my drink so badly to the point that it wasn’t even close to what I ordered
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July 2020 by Brian E Dodson
I like my coffee black. Never have I tasted anything so bitter. Go back to the drawing board. Shouldn't need a ton of flavoring to make it drinkable. Will never go back.
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July 2020 by Donald Neff
Fast and good