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October 2024 by michael mcintyre
My shopping experience was amazing thanks to this girl named Sidney. She greeted me at the door, and I was initially unsure of the boots I wanted to purchase. Thanks to Sydney she asked a bunch of questions about my job and narrowed my choices down to 3 potential candidates that she believed would work best for me. After trying them all on i made my decision. She was very knowledgeable and I did not feel rushed when trying on the boots. 10/10 WOULD RECOMMEND having Sydney help you find your next pair of boots.
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September 2024 by Tom Jergens
I was told by 1 of there employees that my boot even though it had a hole in the toe that they could apply there tuff toe product to the boots and fix it. Well 3 trys later there product failed. I guess they let anyone apply it, even though they are not qualified because it looked like it was applied by someone that obviously didn't know what they were doing. All I kept getting were excuses, it must be the boots fault. No refund at all, they can take my money and use it in some classes to show them how to do it. Pitiful.
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August 2024 by Tom Lawrence
Wonderful staff!
Very knowledgeable.
Very polite and not pushy!
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July 2024 by Crystal Perez-Amezcua
Can the owner of the store contact me I would love to talk to him about a situation I had at the store today. 7/18/24 I was the first customer. If he could just check the cameras he would know why I need to have a word with him.
Thank you.
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February 2024 by Jay Wathen
Took a pair of boots back that the sole failed on. They questioned me about if I worked with salt and then my occupation. In which "Perry" told me that my boots are not for that kind of use and there was nothing he could do. He also told me red wind does not warranty any soles. I will never give them another penny.
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November 2023 by Barb Eychaner
Please be open when your door and Google has hours listed. Made trip to buy boots and you were closed at 3 pm on sunday.
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October 2023 by Karma F
Arguably the worst location I’ve ever been to. The “manager” doesn’t know what he’s talking about and clearly don’t know a thing about boots when he’s looking at me like a deer in headlights and good luck getting help from the general manager. Don’t go to this location.
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October 2023 by Ron Booker
First guy I talked to ordered my boots completely wrong
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October 2023 by Rick Anderson
Got exactly what I needed in and out quickly back to work
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October 2023 by Erik Boehmke
Walked in and no one served me. Recommend going to a different location.
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October 2023 by Rod Holman
Great as always
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October 2023 by Brian Cantrell
Worst experience I’ve had with Redwing to date. Bought new boots for work that just happened to be redwing worx. Was told since I wore them once to work that even though I am unable to wear them because they are pinching my feet that they don’t honor the 30 day return policy and they are mine. They were bought through a company account and I will make sure they are aware and look into different options when it comes buying boots in the future. I feel like this could have been avoided if the person working would have taken the time to measure my feet before taking my order.
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August 2023 by Danny S
Arguably the worst location I’ve ever been to. The “manager” doesn’t know what he’s talking about and clearly don’t know a thing about boots when he’s looking at me like a deer in headlights and good luck getting help from the general manager. Don’t go to this location.
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August 2023 by Ariana Navarro
7 years of shopping here thrown out the window. We were called “difficult” because we didn’t want to buy what the “manager” was pushing. Very hostile from the start. And obviously from the other recent reviews it’s he’s known to be an issue.
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August 2023 by Christopher Anton
Was there the other day, the manager and the employee Veronica helped me find the perfect fit boot. I will be returning ?
