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October 2023 by Lisa S.
Had interest in vehicle online. Went to see it. Approached by old guy barking and growling at me. He was rude and insulting. Absolutely no reason in this day of age to need to deal with that treatment. If one can't even do a meet and greet properly, why would anyone spend money with them? Simply ignorant.
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August 2023 by Clara A.
THIS DEALER IS A FRAUD! We went in July to purchase my son a car, for starters they sold us a vehicle previously sold to someone else and gave us the wrong registration. We immediately asked for a refund for the $4K down given, they refused to give us the money's back right away because that amount had to get approved by corporate. It's been more than a month and still no money and the vehicle loan is still under our name. Today we called the bank and these crooks haven't even initiated the removal of the loan. DO NOT PURCHASE HERE, what you are doing is FRAUD! We will be contacting the attorney general and filing a complaint with the BBB.
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June 2023 by John P.
Funny Story. My lovely daughter just moved to the Dekalb area and was issues new plates. Unfortunately one of the screws rusted so bad it could not be removed. I asked her to go to Kunes Hyundai of Sycamore to see if they could help since he owned a Hyundia (Hyundai Motor America). They wanted to charger her a $165.00 to remove the screw. The manager tried to justify the cost with me because he said they had to take the back of the hatch off to get to the screw. I told him that he should not try and take advantage of people. He insisted he was not. My daughter took it to Merlin Complete Auto Care. They fixed the issue in about 20 mins and charger her $20.00. Do you think that Kunes Hyundai of Sycamore was dealing in good faith or just thought they could make a quick buck? Let me know your thoughts. Note: Posted the Merlin Complete Auto Care invoice on FaceBook.
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November 2022 by Ariana H.
I had a great experience! Needed maintenance service, called before I went in and they were very nice! My service was less than an hour and a half, I left, they called me when it was ready! I'd recommend going in the morning once they open, they were able to take me right away!
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November 2021 by Jason B.
Same day repair on a minor repair I needed on my 2014 Sonata. I have brought the same vehicle for other issues as well and I feel comfortable with getting my repairs done here.
