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April 2024 by Angel B.
argued with me the whole time I was there that acrylic is better for nails than dip. proceeded to remove the existing acrylic on my nail. hurt me many times. soaked for just a short time and tried tor remove the acrylic layer by shoving it underneath with a nail tip! hurt me more! I finally got up, paid a small fee and left. NEVER AGAIN! you can see the damage in the one hand. I left before she could hurt my other hand.
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March 2024 by Angela Venturini
I asked for cat eyes nails. It blows my mind they hold a magnet to your nails and the color appears however I think the “extra” $10 bucks was a little much for literally 10 extra seconds
The other shop I typically go to doesn’t charge an extra $10 to make it look like a cat eye. Everybody’s trying to scrape a buck out of other peoples pockets. atmosphere was good. Order was nice I may or may not go back.
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January 2024 by Yelrisha Dunlap
My first time going here & Vanna did a very good job and she was very friendly, will definitely be returning… Hey vanna
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January 2024 by Allan Holder
All new equipment since November 2023, the shop is very clean, the staff is very attentive, taking care to use clean and sterile equipment, they do a great job. Very friendly and kind.
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January 2024 by Stana Fisher
I loved this nail salon.The ladies were wonderful they did a great job! It’s super clean and the massage chairs were amazing!I would defiantly recommend this place!
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January 2024 by Sara Carlock
Tracy did a great job. Everyone here is so friendly. It is very clean and the massage chairs are amazing!
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October 2023 by Stacy F.
Great job on my nails! Fabulous service! Very friendly and accommodating. They will make an appointment or take a walk in. I enjoyed my experience.
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September 2023 by Litlady10 H.
I made an appointment for a mani/pedi with Devan, who was recommended to me by a good friend. My daughter was getting married in 2 days and I was walking her down the aisle. I arrived for my appointment and checked in. A woman told me to choose my 2 polish colors, then directed me to a chair. She didn't start the massage chair (I tried, but obviously didn't know how to work it because it wasn't my property) and started washing my feet. I spoke up and said I had made my appointment with Devan. She ignored me. She tried making small talk with me, but it was obvious that she didn't really care about my answers. I know this because she asked for details about myself and I said I was divorced. Later she asked me what my husband did for a career. I stopped her and said, "No offense to you, but I made this appointment with Devan." She grunted and ignored me. I stopped her and said I wanted Devan. She finally paid attention and asked if I wanted Devan. I said yes. She said he was busy, then started back on my pedicure. I saw Devan when I first walked in. He was heating something up in the microwave in the next room. One minute after she said he was busy, he came out and started doing a pedicure on a woman who had just walked in. I was flabbergasted. Then the woman asked me if the color on my toes was okay. I said no. I had chosen silver glitter and she had applied rose glitter. She said it was silver. I said it wasn't. She went and got the nail sample I had chosen and compared then said it was the one she was putting on me. I burst into tears. I didn't want gel polish. She said yes, gel no chip. I argued. She didn't care. When I started crying Devan came over and said that the color in the sample isn't always how it comes out. Another woman working at the salon came over and told the woman doing my nails to use something else. She did and still wasn't right, but I just didn't have the energy to fight anymore. Then it was time for the pedicure. She asked how short I wanted my fingernails. I said I didn't want them cut. I had spent weeks growing them long. I told her I just wanted them shaped, not clipped and not shortened. She asked if I wanted square or rounded nails. I said rounded. She grabbed my hand and clipped my ring finger nail off and asked like this? I was horrified. There was no putting it back. I shrugged. The polish color was okay. At that point, what did it really matter?!?! She asked if I still wanted my under arms waxed and my brows waxed. I said absolutely not. I was charged $88 before tax. I paid an even $100 because it is habit to tip. I wish I hadn't. Do I recommend Devan? I have no clue. Do I recommend Cloud 9 Salon? No!
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August 2023 by Michele M.
Clean, friendly, great service and very nice salon. My sister and I went together and had a lovely time.
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July 2023 by Kathi Deckr
Great experience
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July 2023 by Jay Ruby
Good people who know what they r doing
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July 2023 by Terri Gardner
I went to Cloud 9 for quite a few years. Mani and Pedi. Now that I’ve moved away I’m really appreciating the great people there more than ever. It’s a great salon with friendly staff and clean shop. Thank you Lim for all you did. I’m missing my friend!
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July 2023 by Tammie Rice
The worst experience ever. Would not go here again! My nails looked horrible even after she re-did them. Rushed, my nails were all different thickness and shape. Do not waste your money.
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May 2023 by Nicole Giardelli
Friendly staff, good polish selection, great pedicure! Very clean salon. We called ahead for an appointment and they were ready at the selected time for both of us - this has been an issue at many other local salons.
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March 2023 by Amanda Stasiewicz
Made an appointment for 10 waited 15 minutes got seated then was told they were taking an eye brow appointment first. So I left. Not sure what the point of making appointment is. So rude.
