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August 2024 by Deepak Sharma
Great customer service. Alex was very helpful and quick to respond. Courtesy ride made it very convenient.
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August 2024 by J Shiles
On time, great personal service.
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August 2024 by Anna Bida-Dudun
Great, knowledgeable staff
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July 2024 by Paul Coleman
Great service love my Mercedes! Would recommend.
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July 2024 by Robert Bishop
This was probably the easiest car buying i have had inva long time. Easy going experience!
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July 2024 by jaron Motsinger
Shoutout to jonas
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June 2024 by Michael Janes
Buying a car is a long process, but the staff was friendly and allowed us to choose and make suggestions along the way. I never felt pressured and what I was looking for was valued.
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February 2024 by Kim Nash
Cody in the service department is a vital asset to the company! He is professional, courteous and a pleasure to work with, he makes sure all of my questions are answered and explains all
services.Great job Cody!
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January 2024 by J B
If I could give zero stars I would.
Called to get an oil filter for my 15’ Mercedes ml400. Was told because of where I work at they would have to deny my order, now although I called on my personal phone number and was making a personal purchase, apparently discrimination was on their agenda today.
I will note that I’ve made many many part purchases from this dealer when it was Brian Bemis and some when it changed to kunes. Now I’ve heard plenty of bad things from this place on the local town group chats and have had to inspect a few of the cars they sell. And with this that happened to me I can say that these guys are just all around sleeze balls. It’s no mystery why they have 1.4 stars on yelp, these guys definitely buy reviews… I HIGHLY RECOMMEND for people to stay far far away as they offer zero professionalism. BUYER BEWARE!
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January 2024 by darren mitchell
Z’nyah Johnson was a wonderful sales rep! She was courteous to me and my wife and very knowledgeable about the car we purchased. Because of our experience with Z’nyah and her colleagues we will recommend this dealership to our friends.
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January 2024 by Melody Mitchell
Our sales rep Z’nyah Johnson made the car buying experience smooth and enjoyable. She was the consummate professional and was patient when answering all of our questions. You can tell she is very well trained and cares about delivering quality customer service.
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January 2024 by Evan Bello
I recently reached out to Kunes Mercedes-Benz of Sycamore regarding their store hours and maintenance availability. I was quickly directed to Charlene. She was very informative and provided great feedback regarding the various services they offer at Kunes. I've had my eye on a car and she helped guide me to the right team member to get me squared away. Thanks, Charlene! Customer service at it's finest. I look forward to seeing the Kunes team soon!
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December 2023 by Justina Merritt
Michelle Mitchell is phenomenal! After having a baby, we needed something bigger than our current sedan lease so we wanted to meet with someone and talk numbers. Michelle was able to answer all of our questions AND put us in a brand new lease that day! She is super knowledgeable with a very personable personality. 11/10 would recommend Michelle!!!
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November 2023 by Adam Lake
I work here, but I am very appreciative of all the staff. Even before I worked here, everyone from salesmen to service advisors were extremely professional and kind anytime I stopped by for maintenance.Taking your car in for maintenance is always easy, and service advisors, Matt and John, go above and beyond to make sure you understand what maintenance needs to be done and why.
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November 2023 by Israel White
This place absolutely sucks very unprofessional and horrible service. Bought a car from them and i get overcharged on everything, they take forever to call back and they are dumb@$$es working in a multi billion dollar industry who should be working there…SIMPLE!
