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November 2023 by Jason Schade
Worth the drive, very professional and nice and they got it done. The dealership closer to me took 2 years to do nothing, they got it done here in about 3 weeks from the time I first had it inspected and that included waiting for approval and parts from Chrysler.Service: Body & Trim
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November 2023 by Phillip Davis
I would recommend this body shop to anyone. Staff are very friendly, professional and helpful. My car looks better than it ever did thanks to this shop.Services: Steering & suspension repair
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October 2023 by Elizabeth Wyman
Jeff and Alma were great to work with, super easy and straightforward! My car was repaired in such a timely manner with weekly updates from the shop I didn’t need to worry. And to top it all off my car looked shiny and new when I picked it up! Great experience and would highly recommend!Services: Exhaust
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October 2023 by LivEissa Guzmán
I had an amazing experience here. The customer service was amazing and my car was fixed in a short amount of time. I highly recommend this place if you ever need repairs. They went above and beyond. I was impressed to notice that they cleaned my car inside and out. That was a bonus for me and that really made my day. I am one highly satisfied customer!! Thanks again Kunes!! I will definitely be making referrals!!Service: Body & Trim
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August 2023 by Shanan B.
I've lived in Dekalb County all my life, cars are my hobby and Kunes has to be one of the WORST service departments that I have ever dealt with. They had my car for 87 days and didn't even check out all that I asked for. Their communication skills are severely lacking and the excuse is "I have a lot of customers". We will not be returning!
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August 2023 by Cammie Hill
Dan and the team were exceptional! Dan made sure that we had the best experience. We truly enjoyed working with Dan. Great shop with great quality work! If you need any work done Kunes Auto Body is the place to go for sure.
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August 2023 by David Balika
This is my 2nd time dealing with Kunes. They did a great job both times. My truck looked as good as new. They worked well with my insurance too
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July 2023 by Ralph R. Petersen
Recently my 2020 Toyota Tundra TRD Pro received damage on the right rear quarter panel. I have used Kunes Auto Body of Sycamore previously for my Tundra when the rear bumper was damaged and also for a Toyota 4Runner. I was very pleased with the damage repair on both vehicles the staff at Kunes Auto Body completed. When I saw the deep scratch and damaged right rear metal on my Tundra my first choice of having it repaired was Kunes Auto Body. Making the appointment to have the repair work done was easy and Jeff and Dan were a pleasure to work with! The repair work and painting were superbly done in a professional and timely manner! I highly recommend Kunes Auto Body of Sycamore if you need your vehicle repaired. A special shout out and thank you to Alma, Dan, and Jeff for what you have done for me! You are first class representatives of the Kunes Auto group!
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July 2023 by Grant D.
I drove an hour to see a jeep. They were supposed to have it in front and ready when I got there. When I arrived, I waited a long time only to find out that they had "loaned" out the Jeep two days prior. Beware of buying a pre-owned car here--since they loan them to people for joy rides. Dishonest! I should have read the reviews and listened before I wasted my time with this dealership. The sales manager told me that they own 50 dealerships and that's why no one at the location answers they phone. Corporate takeover! I can and will spend my money elsewhere!
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July 2023 by colleen Edwards
Jeff and Alma are the best. The repairs were done much sooner than I expected! My car looks brand new and they gave me a complimentary detail. I’m so happy with my experience. You can tell they really care.Service: Body & Trim
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June 2023 by Andy Blanke
Had to get my car repaired after a rear-end collision, including replacement of some sensors. Jeff assured me the car was in good hands and Alma kept me posted during the repair process. I got the car back looking as good as I remember it from before it got hit.Services: Painting
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June 2023 by Jeff Knight
I have only used them once so far but not happy that they painted over a particle and just left it in an obvious spot on the front bumper. They also left a scuff mark on the front fender from the collision. Everything else looks good on the repair. I’m hoping the quality of work has not declined since they took it over from Bemis. I’ve had several repair jobs completed by Bemis and they always did an excellent job. UPDATE: I returned to Kunes Auto Body for a separate dent repair, a repair of a defective door/window molding that was coming off after they replaced it, no big deal. Keith was great! The dent was repaired along with another small one that I didn’t notice in the same area, the molding was replaced, and the paint imperfection on the front bumper was taken care of. The car looks beautiful and I’m very pleased. Thank you Keith for your excellent work and outstanding customer service! I very much appreciate it!Services: Painting
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June 2023 by Stewart K.
Went car shopping today and had the worst experience I ever had in my life I was looking at a car that they advertised for $10,000 and they come back 4 hours later with the final numbers which I was been waiting for for 4 hours and they go when it's all said and done you have to finance $22, 400 and they added destination charges which is $500 the guy traded the car in they drove it in it should be zero then they said that they had to get a warranty added on to my loan and it was $8,600 for a extended warranty that they own and I'll guarantee you you will never be able to get anything fixed and they put on a bunch of bull crap of other charges and they said what do you want to spend I said I'll pay the taxes transfer the plates title transfer and I'll give you $500 to detail the car and I offer them for $12,000 and they said no but avoid please avoid and run away from these dealerships because once they get you in their web they will do mind games on you to get that extra money and I was there for like I said 4 to 5 hours there was two customers I rate yelling at the top of the lungs at the salesman and I couldn't figure it out but after a while I did figure it out they were doing the same thing to them so the best thing to do is ask your friends and were they buy their car and how will the experience this one I can't even give him one star because the whole thing was bullcrap but after the bad experience I did call him and told them that they should retrain all their employees to be salesman and be honest with the people it goes a long way and they didn't respond so I'm going to be the voice of the people avoid this dealerships there in Wisconsin during Illinois and they're all very bad
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May 2023 by C R.
DO NOT GO HEREWe made a deal with the sales personWhen we saw the finance guy & they tried to add $2,000 for reconditioning the vehicle.Also they presented the warranty like we were getting it. Until you see they added $150 a month to our payment. I told them no warranty & I'm not paying the extra $2,000. There attitudes changed immediately Here's an idea, Advertise you cars for the price that they are stop being sooooooo shady
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May 2023 by FNG Nope
10/10 would absolutely recommend them for body work and painting to restore damage. The team is A+ they are organized, efficient, friendly, and straightforward! They keep you informed throughout the process. Received my car back very very clean. Wasn’t expecting that at all. Their detailing was outside and inside. That is unlike other shops in my experience.Service: Painting
