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June 2024 by Sarah Zhe
It was one of the worst tax experiences we've had. We have used H&R Block for 10 years now and moved here last year. Set up an appointment with our local place and went in. It took much longer than it should have. Our tax preparer made 2 mistakes that we didn't find out about until later when it bit us in the butt. The mistake cost us part of our return, and the other mistake has made it so we haven't even received our IL return yet! They won't help even though we paid for the extra protection. We get nowhere when we call and speak to them. The last I knew, I left a final message (at least the 5th message I've left) about our IL return, and it's been over a week now without a return call. Never again will we use this H&R Block!!!
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April 2024 by Jocelyn Acoff
The price to file was too expensive. I was given an estimate but it was 200 more than the estimate. I typically file my own but felt I needed some help and it was simply too expensive. Also my appointment was at 6, didn't get started until almost 6:30. There is also no good phone singal in the building far as internet. I had to stand up front to get signal If I needed to pull up receipts and such for my taxes.
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March 2024 by Autumn Compton
Professional, Fast, friendly and flexible. I was concerned about a random person showing up on my taxes as my husband. I have been a loyal customer to H&R Block for over 12 years. Filing taxes as a single military woman at my paygrade is becoming a little too expensive for me with what very little I own. Other than that, it has been a pleasure working with the staff at H&R Block.
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February 2024 by Spirited ST
Love filling my taxes online through My H&R Block account. I have peace of mind that the person that’s been doing my taxes for decades will be doing them every year while I’m on vacation and out of the area. We do everything through the app.
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August 2023 by Ethereal 54
helpful and professional
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May 2023 by Robert Bighaus
Mike has done my taxes for many years. Completely satisfied.
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March 2023 by Pattie Layman
I love H R Block in Swansea!
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February 2023 by Greg Mitchell
I walked in and they accomplished me ASAP. Karen Johnson was very thorough and explained everything clearly to me. Thanks you Karen. I will be back.
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August 2022 by David Seals
The people I met where inviting and nice
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August 2022 by James Fox
Fast efficient, friendly people.
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August 2022 by Archie Brooks
My tax professional was awesome
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March 2022 by Ana Carolina Lucchesi Duca
The speed and all the diligence work you have done to my return. The only thing I would claim is about the high cost to pay for the service, extremely higher than last year.
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March 2022 by A N
I had a great experience and my tax pro was excellent to work with!
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February 2022 by cverbecks
I thought H&R Block did an exceptional job. Karen from the Swansea, Illinois location was very professional and helpful throughout the entire process.
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February 2022 by Lamont Temple
MIKE ALWAYS MAKES IT EASY AND QUICK AND TO THE POINT
