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March 2024 by juan gaspar
If I could give it zero stars I would give them because they make an appointment for your passport and they cancel at the drop of a hat, it's a terrible service.
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December 2023 by Adam Epps
I do not know if it is this losation, or another but this is the third instance of having my mail (all times video games) and they all never make it here. On top of that, we get a different mailman five times a week with complete inconsistencies.
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November 2023 by K.P.P.
If I could give zero stars I would. I went in just to buy a roll of stamps. Absolutely no one else in line. The “lady” behind the counter looked at me, turned around and went into another room. She never said a word. As I’m waiting another person walked in behind me, got tired of waiting and left. Finally another person came out to “assist” me. I told him I needed a roll of stamps. He got them, rang me up. I said “thanks”. He said nothing back. I wonder if it’s because I’m a white man? Because they actually had to to work? This is what you get when you have to “diversity hire”. Stop hiring because of skin color and hire on competency. But this is the post office. Their idea of diversity is no white people. Facts.
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August 2023 by Keith Guttillo
This place is the worse run post office by far. The people behind the counter always have an attitude and can never help with anything. Very disappointing
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May 2023 by Pixie 2k
Horrible experience. My mom went yesterday to pick up a package and came back upset. She went to the postal office to see if perhaps they had her package. Unfortunately, there was nothing under the last name but she saw a familiar looking package under a different alphabetical letter. She had asked if the gentleman behind the desk could take a look at a package under the different alphabetical letter because it looked like the one she received plenty of times prior. The gentleman who was there to assist in looking up her package was rude and made an unnecessary comment starting with attitude: “would you like me to look elsewhere” to which my mom said “yes please” and he ended up responding with “there is no where else to look.” With the snarky comment he made, the two women behind my mom snickered. Instead, he could’ve led with just taking the little effort it takes to glance at the package and explain the situation that her package perhaps is still in the town over if it’s not at their postal office. My mom was already tired from work and receiving that kind of treatment at the end of her day is ridiculous and unacceptable when she had just asked to take a glance at another package that was similar to the one she receives. At the end of the day I just want to reinforce the idea to treat people with kindness. You do not know what other people are going through and even though you might be going through something, you shouldn’t inflict your hurt on others. I do not recommend going to this facility at all. Let’s hope this review can make somewhat of a difference but, from the looks of it, my mom isn’t the only person who has been treated this way.
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May 2023 by Taha Rashed
Went here with my baby around 3 or 330pm today to drop off an ebay purchase. The gentleman with the mask at the front checkout was great and super helpful! He walked me through it and showed me the correct box I needed! Whatever your paying him it is not enough!
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April 2023 by Jose Diaz
Honestly Tasha is the best, her patience is incredible. She helped me write the to and from address on my box. She need a raise honestly.
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August 2022 by Rabe' Elias Alhurani
Great service and friendly staff. Very respectful employees. Clean, organized, and safe. Thank You!
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July 2022 by Eli S.
Experience was stupid.Came in to pickup a package but it was under a different name but I still ordered it even provided the evidence showing the lady, but she said they already sent it out and she couldn't do anything about it didn't even give me the option to talk to her boss.She was very annoyed and seemed rude.Hopefully my package gets re-sent and I get it this time but definitely don't waste your time here.
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July 2022 by Steve Kral
Even though unfortunately they are under staffed.They do a great job getting out the packages the same day.
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May 2022 by Albert Cordova
Lazy people!!!! My passport appoitment was cancel because this lady said it was to much work for her and not emough people on staff.Lazy lazy lazy!!!
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April 2022 by Lizbeth ponce
04/18/22 This is my 3 attended on my passport appointment, unfortunately they have canceled all of them due to “no staff” is so frustrating because is the only place near me. I called off my job just for them to tell me is canceled again. ?She said I recommend you to schedule in another facility in a very rude manner.So I recommend, to update the website that you guys are not doing PASSPORTS at ALL.DO NOT WASTE YOUR TIME AT THIS LOCATION
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April 2022 by Alyssa Froylan
Worse customer service went in 20 minutes before closing to drop off some packages..lady made rude comments. Saying that she could not give me a receipt for dropping off packages.
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March 2022 by Kelly Purtell
Marlene was great getting me Happy birthday stamps for my daughters first birthday. Ty!
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January 2022 by Nina B.
Do not schedule your passport appointment with this office. I was canceled the day of my appointment with no reschedule opportunity - just dropped. Apparently, they have only one person who is able to do passports at this location. Aside from the passport, service is slow, hours are terrible. I live within walking distance of the Summit Post Office and almost always drive to New Prov if I need to go to the post office.
