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February 2024 by E
Terrible service from the representatives, I came in to process a change of responsibility from my mother passing with the paperwork and steps customer service told me to do. Once I came in and explained what I needed to do both of the representatives looked at each other and told me that I had to go to a “corporate” store. What is the purpose of this location? Just for sales? Not to mention I had to travel to a corporate with my brother who has disabilities just for them to look at my paper work and call it in to file. Very disappointed with this store and their lack of training and customer service they had.
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February 2024 by Skyler Comet
Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!
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February 2024 by Peter Carrig
They sold me a home Internet system that was never working and had a bad Sim card when I Went to sign it up set on customer service for an hour was told I had to bring it . When I brought it back they told me I still had to pay an activation fee, and that they were lucky That they would even take the machine back and not charge me $400. Andrea the manager Was the rudest person I’ve ever met in customer service. Please be careful going to the store as they sold me a broken piece of equipment and then charged me to return it.
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December 2023 by Geraldine Osinger
Came in to the store for some help on getting a new phone the young gentleman named Victor wich he is also a manger at this location he was the one that assisted me and he was great very helpful and polite I highly recommend this store always willing to help thank you
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November 2023 by Earline Rogers
Daniel was very nice to me and extremely helpful with all of his suggestions . I would definitely recommend everyone to go to this store.
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October 2023 by Brian Magana
The entire store was amazing. Everyone was friendly and extremely helpful. They answer all my question made me feel part of the family. 10/10 would recommend!!!
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October 2023 by Isa (Chavy)
Just went in there with my mom so she can get her new phone so excited, i was the only person authorized on the account. both woman sitting down who knows what she was doing on the computer and the man with glasses had an attitude, kept rolling their eyes, sounded so frustrated to help my mom out. So we went to another location, they can keep that energy in summit, they’re not worth my time to be treated like we’re dumb.
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October 2023 by Victor Ruiz
This store is great its always a pleasure making business with them they always take the time to explain things and make sure u have everything u need
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October 2023 by Raul Campos
Came to this location to get new service Yocyling and Victor the manager were the ones that assisted they saved me a lot of money and were very helpful I highly recommend them
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September 2023 by Daniel Wilson
Great service and manager Daniel n Brian were both very helpful. I totally recommend there store. ???????
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September 2023 by Justin LaBonte
Daniel and his associate were very helpful and explained to me the process of filing an insurance claim
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August 2023 by Julie McCracken
This store is great they are all very patient specially Victor and Dan both managers were awesome highly recommended
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July 2023 by Chris B
Great people pleasure to do business with A+++++ highly recommend place to transfer your existing numbers to T mobile. Transfer went smoothly with Mr Victor he take care of me very well to transfer 3 lines I had with previous provider. Explain everything and offer me water to drink while waiting for the process to complete.
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July 2023 by braulio ruiz
I had to do an upgrade and Victor Rogelio and Dan were awesome they found a way to save me money on my phone and my plan I will be recommending this store to all my friends and family
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July 2023 by Jacqueline Guerrero
Rogelio is the best! I went in for an upgrade and he explained everything in detail. Gave me all the promotions available to me. Definitely coming back to this location.
