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February 2024 by Suzanne Trudeau
Having the website to process payment is great and so easy. I was able to do all this living 2500 miles away. This is a great format.
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February 2024 by Jr
During times of uncertainty and economic struggle, this company decided to buy the storage units and then raise its rates all at once causing my yearly premium to go up nearly $1000.00 without any added amenities, like power or security. When asked if that would be possible with the rate increase I was given a generic response about the cost being related to upkeep, (buildings are new). Having been a tenant for many years and be being treated kindly by the previous owner it’s been hard to leave. It’s also been sad to see a company take over with only “greed”as their agenda and motto. But hey ! I Guess that’s the “American Way” !Lots of us have already moved out and will continue too as our leases expire! Sorry Sullivan ! American Way has gotten glutinous and left us without a helping.
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December 2023 by Kent Kidwell
No hassle and good quality unit, great customer service.
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November 2023 by Michael Edmonds
First time working with American Way Storage and my experience could not be better. Excellent transaction with great personnel and they are very knowledgeable of their units. Will continue to be a customer for a long time.
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August 2023 by Tim Baker
Absolutely horrible!!! They buy a storage company and automatically double the rates. They use the excuse that they put up cameras, what a joke. Have already canceled our overpriced storage unit and found one much cheaper! It's typical that a greedy company comes in and over pays and then expects the customer to pay it off.
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July 2023 by Elizabeth Houser
American Way Storage has been very helpful for me for several years. Their billing is streamlined auto pay every month with email and text notifications. My storage unit is very accessible and parking lot is well maintained. I would recommend American Way Storage.
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July 2023 by Zinsmeyer Electric
I couldn't believe how fast and convenient the rental process was. I haven't even stepped foot on the property as I'm just now heading out the house to put a lock on the rental door.
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June 2023 by Seth Eaton
Very easy to use and easy process to get started, very clean units and easily accessible and safe storage areas!!
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February 2023 by Lilly Reed
Amazing customer service! Rented our storage online and put a lock on the next day! No questions asked and didn't have to talk to anyone.
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February 2023 by Amanda Davis
Affordable, clean spaces. Nothing but a great experience
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January 2023 by Alyssa Huffman
Very fast and easy to rent!
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January 2023 by Kyle Dobbs
Great place to rent from. Customer service was good.
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December 2022 by Amber Dagg
Nice and dry, decent amount of room. Easy to get to.
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May 2022 by Kris Evans
Omgosh Philly cheese steak are the best!!!
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March 2022 by Selina Clark
Needed a storage space on short notice, called American Way Storage, and they were Amazing! So simple - and had access immediately after signing up online. Love the experience!
