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July 2024 by Brian Iddings
Staff was very helpful and friendly.
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April 2024 by Christopher Edwards
Always great service and pleasant people. Happy to have this location in town.
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November 2023 by Jordan G
They help me out everytime, always so kind!!
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August 2023 by Shawn Stephens
Always pleasant and they are very quick to process. I appreciate their efforts every time. Keep it up !
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August 2023 by Dan Fabis
Never wait, fast service! Great place!
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February 2023 by Maria De Montes
Love, love, love everyone here! Thank you Tina and Tori for always helping me ship out my packages! i love you have greeting cards on hand!
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February 2023 by Laura V
Great employees who do their jobs very well. Nice store.
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January 2023 by Kelly Wegener
Never a wait, fast and friendly service.
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September 2022 by Vi
SUPER SUPER AWESOME!! Tony, Tina, Matt and Joe, you guys are just wonderful and absolutely helpful. I can't thank you enough.
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September 2022 by Sarah Spain
Went to return Amazon packages and was told I needed to pay for labels and packages to return them. Which 3 weeks ago when I came in to do the exact same thing I did not have to pay. If that is the rules that is absolutely fine. Even if you change the rules weekly that is fine. But I do have a choice to use your store or not. And it is my choice to leave and not buy a package.She got mad at me because she printed my labels for ‘nothing.’Why didn’t she tell me before she printed them that I also have to pay for a package? I still don’t know. I still don’t know why I am not allowed to leave and get my own package. But I do know that she told me that I should go to Yorkville Ups instead of coming back to Sugar Grove. Why someone would get that mad about a piece of paper is beyond me.
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August 2022 by Michael Costello
I've used this store often for domestic deliveries and never had a problem...however, I needed to have important "closing" papers delivered "next day" to Nova Scotia, Canada, but was told they couldn't do that. The earliest they could get it to its destination would be in 5 days.Paid the $45.....Per the tracking notifications, it somehow ended up in British Columbia, which is the opposite side of Canada from where it needed to be.My package arrived at its correct destination after 20 days!!!Seriously...UPS???Was it the stores fault? ? Probably not...I checked the address on the label and all was correct. I certainly won't be using UPS for important matters again.
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July 2022 by Katelyn S. Bolds
Fast and friendly
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April 2022 by Tracy Ahern (TRAY)
This is the best UPS store around. Customer service is amazing. I had an issue with a delivery and they went above and beyond to resolve it.
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January 2022 by v r
SUPER SUPER AWESOME!! Tony, Tina, Matt and Joe, you guys are just wonderful and absolutely helpful. I can't thank you enough.
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September 2021 by Andy Divin
Really nice folks that work here. Good service.
