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February 2024 by Ashleigh Berry
Me and my boyfriend bought sandwiches and all we had was $100 in cash and found out they cant take $100 bill because they were getting too many fakes. Had to pay with credit card. Never been to a place where they cant take $100 bills. End up paying with credit card. People should be able to tell a real from a fake $100
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December 2023 by Jill Tholl
Be sure to watch them make your food. I have an allergy to fish and I watched them make a few tuna subs and then my food, without switching gloves. And when I brought it up, I was met with attitude telling me I should've mentioned it. Why? I used to work for a sandwich shop, you change your gloves when there's stuff on them, whether it's just mayo or mustard, or tuna salad. Not everyone likes tuna. Not everyone wants fish in their sandwich. The only thing saving my review was the sweet lady who remade my sandwich without any issues.
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December 2023 by CrystalKingdoms
First they rang me up too high for what I ordered. No big deal, kid looked like he was learning. But the sandwiches I got look like they were slapped together and thrown at the wall. Gargantuan tasted like a garbage can, looked like one too. Don’t eat here. Absolutely vile.
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October 2023 by Griffin May
Our sandwiches were ready before we paid. I don't know how they do it, but really great service!
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May 2023 by Phil Dame
went thru drive thru, paid and drove home. Opened sandwich, took a bit and it was the wrong order. Called store and was issued credit on my phone number. Fast forward one week and I return to store with plans of using my credit however I was informed they had no credit attached to my number. So not only was I ripped off, but I wasted $20 in gas as well as almost an hour of my time and didn't even get any thing edible for my money. Jimmy Johns the Donald Trump of sandwich shops
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May 2023 by Terry Jensen
They made one sandwich wrong.
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April 2023 by Darla Mason
The last 3 sandwiches barely had a sliver of Turkey! Totally loaded with lettuce and 1/2 tomato! 3rd strike, I’m done ✔️ Also, don’t bother signing up for members rewards, you will get a bag of chips every 7 months if your lucky, no matter how often you go! First bad review I’ve ever given!
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April 2023 by Sizzler F.
f***** up my sandwich. I didn't want what they gave bad custermee service awful experience
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March 2023 by Alexander Welsch
Have gone here often as Iam a sugar grove resident. One of the best quality’s is if you want an unwich they are actually good here. I have been to other JJ spots and their unwich is not good. No complaints with using this JJ many times
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December 2022 by Terri Ferrario
Not sure what has changed in the past few months but they are NOT fast. And the bread has been really dry.
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September 2022 by Bryan L olds97_lss
I've only ever ordered via the drive through here. I run rc cars at a public bmx track near here and on my way home, I'm usually starving and out of water. Getting a bootlegger club and large lemonade always hits the spot for my drive back home in Dekalb. Their lettuce always tastes clean and the sandwich is done as ordered with pleasant people taking the order and giving you your food.
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September 2022 by Todd T.
Wife bought lunch, chips were stale and bad. She went back to replace and the second bag was stale also. These were regular flavor chips. Waste of my time and money.
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August 2022 by F F
there is hardly any food options in sugar grove so inget stuck with jimmy johns often. and they ALWAYS mess up my sandwich. it isnt complicated either! but they always either put mayo on (my only specification- no mayo) or they dont put something on that they were supposed to. and when theyre out of capicola they dont tell you they just put extra of the other meat and still let you pay for a multi-meat priced sandwich.also today my bf got a turkey sandwich and there was seriously almost no meat on it, and the meat that was was like the clumped up edges of the turkey. i asked him if they were rude bc this is ridiculous! just look at that sandwich i posted pictures of.anyways, this location is unable to do their very easy jobs so i thought id share to prevent other people from wasting money.and if the owner or manager is reading this- do better! dang!
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August 2022 by Pamela Freeman
Item I ordered was very different from previous orders of the same item. Really disappointing. Won't order it again.
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May 2022 by Add Resder
Constant mistakes. Multiple sandwiches not labeled, directions not followed and no napkins
